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Amelia's Landing Hotel
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Reviews (164)
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All reviewsaviation themeevery morningfruit cupamelia earhartbreakfast delivered to your doorair forcebreakfast basketthemed rooms arewithin walking distancelook forward to staying here againhot tubcouple of nightsrestaurants and shopsupdated roomsrooms are smallbbq grillmini fridge
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157 - 162 of 164 reviews
Reviewed May 2, 2011

If you're into airplanes (which my boyfriend is) you'll love this little hotel. All the rooms have a different airplane theme...too cute. You get breakfast room service every morning which is a nice surprise!! The price is very inexpensive for the location and it's a no frills yet cozy and clean little place. Comes with the basics including wi-fi, micro, coffee maker, mini fridge, and hair dryer. Will definitely stay here again.

  • Stayed: April 2011, traveled as a couple
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7  Thank tortiz12000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2011

Jay, the owner is very nice and accommodating but beware of the wife. Typical Yankee sour attitude. The motel is nice with small but comfortable rooms. Nothing fancy but for $60/ nite not bad. Just stay clear of her and you will be okay.

  • Stayed: March 2011, traveled as a couple
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6  Thank Yepitsmetoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjhoneck, Owner at Amelia's Landing Hotel, responded to this reviewResponded April 14, 2011

Jay here -- the "good guy" in this "review".

Although we take any complaint seriously, it is somewhat amusing to read posts like this one, not for what they include, but for what they omit. Read on to hear "the rest of the story"...

I remember this guest well, as they showed up mid-week in the off-season, wanting to see a room before booking. Mary (my "attitudinal" wife) showed them our finest, brand-new, fully remodeled room, "The Pan Am Clipper".

They liked the room, but $59.95 (with breakfast delivered to their door) was apparently too much for them, and they stated that "TravelLodge is doing $49 -- so unless you can match it, we will stay there."

Mary just shrugged, told them that $49 was a good price, but you get what you pay for. So, they left.

Ten minutes later, they returned, and I booked them in at $59.95.

They appeared to have a wonderful time in Port A, and seemed like great people. I enjoyed their company, and had fun telling them all the fun things to do on the island. They had so much fun, in fact, that after one night they extended for another night. I gave them that same great rate, even though the prices normally ratchet up toward the weekend.

The next morning, Mary was at the pool when -- surprise! -- the guest walks past with an adorable puppy! Although many of our rooms are pet-friendly, the Pan Am Clipper isn't one of them. And, of course, there is a $25/night fee for pets, which these folks were clearly trying to avoid.

Mary was livid. Making a room hypo-allergenic Is such an amazing amount of work -- and the results of placing an allergic guest in a pet-exposed room so horrible to behold -- that we levy a $100 fine for sneaking a pet into a non-pet room. This guest (as all guests do) had signed a card at check-in, acknowledging that "pets of any kind are prohibited without express, written consent of management", so there is no chance that they were unaware of our pet policy.

Worse, our housekeeper found that our brand, new room was covered with spilt dog food, and the guest had obviously used one of our bath towels to wipe up urine.

Upon learning this, I (the "good guy" in this review, remember) wanted to instantly evict them, and fine them $100, plus the two nights of pet fees. I have rarely been so angry, since I had just spent months (and many thousands of dollars) remodeling, only to have someone sneak a non-potty-trained dog into one of our finest rooms! To say I felt used, abused, and deceived would be an understatement.

Mary (the "bad attitude gal") had to talk me down, and I purposefully avoided further contact with this guest, for fear that I might explode on contact. Mary further chose not to assess the pet fees, and was (in my opinion) eminently patient and polite in explaining the situation to this guest. She explained that we knew what they had done, and that we were not going to fine them, but that in the future they needed to inform us up-front that they were bringing a pet, so that they could be properly placed in a pet-friendly room.

For this act of kindness, she -- we -- are now "rewarded" with a "Bad attitude" review? It would be funny, if it weren't so ironic. But now you know "the rest of the story".

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2010

We stayed at this hotel at the end of November. After reading reviews on Trip Advisor we were a little reluctant to stay here but were glad we gave it a shot.

The outside of the hotel has been upgraded and looks nice. We visited the pool and hot tub area. The pool has been renovated this year. The area was clean and inviting with lounge chairs and a BBQ grill.

Our room was one that had not been renovated yet. The decor was a little dated but the new owners are working on renovation of all the rooms. My only complaint about our room is that the bed was a little lumpy.

The property is centralized within walking distance to many restaurants and shops.

Another neat thing about this hotel is that breakfast is delivered to your room at 07:00 every day. At check-in you are handed a card with a list of pastries, donuts, and juices to choose from.

We look forward to staying here again! They have a great winter special going on where the second night is free.

  • Stayed: November 2010, traveled as a couple
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7  Thank hikingluvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2010

Great affordable place to stay in town. Close to everything...you can walk. Owners were great and the free breakfast and newspaper and wifi were also very good. We used the pool numerous times and it was always clean and quiet. Room was comfortable and the staff made sure we had beach towls, coffee, etc...anything we needed. The room had a microwave and small refrigerator. We were there to fish and play in the sun...good quiet place to be after sunset. We will definitely plan to stay there again in the future.

  • Stayed: July 2010, traveled as a couple
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8  Thank kbentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2010

We asked to cancel the first night of our stay due to weather conditions from hurricane Alex, but were told no. The owner said he would cancel our stay but we had paid for it. We asked only to cancel one night and even would have been very happy if we could have switched it to a day longer instead. The owner was very un-flexible and the ensuing emails were condescending, rude and sarcastic. There was nothing wrong with the accommodations. They were what we expected, but the attitude of the owner was terrible. We wouldn't want our friends or family to make the same mistake we did. We will not stay there again and will probably be moving our annual visit on Memorial and 4th of July weekends to Destin. Attitudes like the owner had are not good for the island and it put a bad taste in our mouths even after spending many years there.

  • Stayed: July 2010, traveled with family
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7  Thank MindiMarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjhoneck, Owner at Amelia's Landing Hotel, responded to this reviewResponded July 16, 2010

WRT to MindiMarks "review" of our cancellation policy, she has conveniently omitted the following:

1. I spoke personally with her husband BEFORE he booked, and explained the iron-clad nature of reserving a room over the Independence Day (4th of July) holiday weekend. Their reservation came with a 7-day cancellation agreement -- and he agreed to abide by it BEFORE he gave me his credit card information. (As did all of our sold-out holiday weekend guests.)

2. Additionally, this cancellation policy is clearly spelled out in writing on our website, as well as on all other websites that sell rooms for us. (AKA: Travelocity, Expedia, etc.) We are quite blunt about our cancellation policy, because we do not want any misunderstandings.

3. At no point did Mr. Marks offer to "move" his reservation back one day, so that we would incur no loss. This option was never mentioned, and would have been met with instant approval on my part. His position was that he wanted to cancel inside of the agreed-upon cancellation policy period, and was extremely upset when I actually enforced that policy.

4. The "hurricane" mentioned (Hurricane Alex) missed the United States completely, and resulted in only rain at our location. This rain blew was completely gone BEFORE the date of their reservation, and the weather was lovely throughout the weekend. In any event, our published cancellation policy is that no "rain checks" will be issued in the absence of a mandatory evacuation order -- and none was issued.

Here's the bottom line: Unlike most motels, we do not overbook -- ever. (Most motels over-book by 15% or more -- which means that if everyone actually shows up, the last people to show up get "walked". In other words, your "reservation" literally means nothing, and you are unwittingly playing a game of musical chairs with that motel. Last one there loses.)

In fact, we feel so strongly about this issue that we have contacted our legislators and encouraged them to make overbooking illegal, as we feel it is an immoral business practice. I have literally had guests in tears in my lobby, after being "walked" from our competitors, and then finding no availability anywhere else. Imagine how that would ruin your vacation?

Rather than over-booking, we regard your reservation as "sacred", meaning that we will hold the room for you all night long, no questions asked -- BECAUSE you held it with your credit card. If you show up at midnight, no problem -- that room is GUARANTEED for you. In return for this superior service, however, we actually expect our guests to show up on the dates they have reserved, and will charge them if you don't show up as promised.

There is nothing unusual about this -- every motel in America has a cancellation policy -- and for this guest to be lambasting us for simply enforcing the policy they willingly agreed to follow is disingenuous at best. The time to protest was BEFORE making the reservation -- by simply not reserving a room -- not after they got caught trying to break the agreement.

Anyone with any questions about this policy can always reach us, toll-free, at 888-671-8088.

Sincerely,
--
Jay Honeck
Owner/Innkeeper

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