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Reviewed August 2, 2017 via mobile

The pools were fantastic, lots of chairs, cabanas for $150 or $200 a day, two water slides and one baby slide. Get your pool towels early as they ran out by dinner time every day. The rooms are individually owned and both rooms we had were in need of updating - especially painting and new patio sets. Most of the furniture and furnishings were all very dated. The food at the grill was fine-doesn't open until 1pm which is too late. The breakfast buffet wasn't very good-recommend making your own or going to Port A for breakfast. Rooms weren't ready on time and our room flooded but all was handled professionally by management. Other than the pool area, this resort doesn't have much to offer and needs some major renovations.

Stayed: August 2017, traveled with family
3  Thank Tricia Franklin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha C, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded August 15, 2017

Hi there -

Thank you for reviewing us. Your feedback is greatly appreciated. I assure you our team will continue to revamp our property to provide a pristine environment for all of our guests. We will also be looking into the food at the restaurant, our cooks are always looking for the finest quality products to provide for ou guests. Our resort offers more than just a pool area. We offer a family friendly atmosphere with great family activities for families to create memories. We hope you can give us another chance and see us again in the future so you may see all our facility upgrades and improvements.

Warm Regards,
Martha Castro
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2017 via mobile

Just take a look at the photos of our patio. Deplorable condition. Unacceptable. Pool is very fun for kids but not in great condition. Dirty pool furniture and plaster falling off sides of pool. Good access to beach across boardwalk. Rooms are spacious but furniture in rooms is extremely outdated and in need to a major update.

Stayed: August 2017
Thank Inspiration689647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha C, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded August 15, 2017

Hi there -
Thank you for taking the time to fill review us. We appreciate your choosing to stay with us at Port Royal Ocean Resort and value all feedback that we receive. We are continuously working to ensure that our units and facilities meet our guests expectations. I would like to assure you that the information you shared with regards to our property will be assessed and addressed by our management team.

Thank you for your time and we hope you will consider us again on your next visit to Port Aransas, Texas.

Warmest Regards,
Martha Castro
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2017

Great place for families with small children. Great maid service. Nice pools and beach. Very nice and attentive lifeguards at the pools. Drinks at the pool bar good. Easy access to beach. Great coyote show on the dunes off our balcony in the evenings.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Y3060IMmarkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha C, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded August 15, 2017

Hi there -

Thank you for reviewing our resort. We are excited to see you had a great time during your stay. We hope to see you again very soon!

Warm Regards,
Martha Castro
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2017

I just got back from spending a week there with my 87 year old dad, my daughter and my 2 grand kids. It has a wonderful pool for all ages and great beach access! The rooms are lovely and the staff is excellent! Once there, really no need to go anywhere else, There's nothing else like it in Port Aransas!

Stayed: July 2017
Thank jefferyp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha C, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded August 15, 2017

Hey there -

Thank for reviewing us. We're thrilled to see you and your family had an excellent time. We can't wait to see you again soon!

Cheers,
Martha Castro
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2017

We have been vacationing here for years. This year we were promised an updated unit. It was not and it was terrible. The ac would not cool lower than 74. The kitchen utensils were very, very limited. One of the stove top burners did not work. Just had a horrible stay. I will say that if you get an updated unit, then they are nice. If not, then don't go. Problem is, you never know. Even when they promise to give you one.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha C, Manager at Port Royal Ocean Resort & Conference Center, responded to this reviewResponded August 15, 2017

Hi there -

Thank you for taking the time to review us. Your feedback is essential to us as we continue on quest to reach excellence for each and every stay. We are sorry to hear about your experience. We will definitely be taking a look at the unit you stayed in.

I would like to share that our team is continuously working with owners to keep each and every unit up to date. All units are updated, however, decor varies from suite to suite. We do share input from guests with owners so that they may understand what guests would like to see in each room. This helps continue our efforts to keep a great looking facility.

Thank you again, and we hope you can give us another try during your next visit to Port Aransas so you may see our continuous upgrades.

Warm Regards,
Martha Castro
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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