This is not a commentary about Jaspers food. It is about the poor service my wife and I received when visiting about 5pm on a pleasant Saturday afternoon. We had just seen a great movie and walked down the street to enjoy the outside café to have some wine and enjoy an early dinner. We were immediately seated with menus by the hostess. After about 10 minutes, I went inside to check with the hostess. She acted like she didn't know me. I mentioned we hadn't seen anyone since she had seated us. She apologized and immediately went to look for someone. I went back outside to wait. After another 10 minutes, I took the menus back inside. I told the hostess we were leaving. She said OK. No sorry about that, anything we can do, nothing. I was very measured, and I asked to see the manager. Just then, a woman came by and served a table their entrée, then came to me and asked if she could help me. I explained the situation, and she said, "I am sorry. I will get someone right out to you." I told her I wasn't interested, and if the restaurant was short staffed at that time, why didn't the hostess just tell us. That would have been fine. She just looked at me and said, "I'm sorry." Maybe it's me, but if someone is willing to spend $100 with your restaurant, you would think you would make a bigger effort.
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