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Homewood Suites by Hilton Plano-Richardson
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Reviews (640)
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514
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All reviewsbasketball courtbreakfast and dinnergreat hotelfull size refrigeratorbeer and wineevening receptiontwo bedroom suitestove tophome away from homeliving areacomplimentary breakfastgeorge bushbusiness centerrecommend this hotelloved this hotelfire pitdefinitely stay here again
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467 - 472 of 640 reviews
Reviewed January 4, 2014

We wanted to stay someplace that was quitter, and restful, This hotel was a little farther out, but it was worth the drive. Great modern, very clean, very large comfortable rooms, breakfast was fantastic. I would highly recommend this Hotel to everyone I know

  • Stayed: September 2013, traveled with family
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Thank RTG-travlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded January 6, 2014

So glad you chose to drive a little out of your way to stay with us, and we're delighted you enjoyed your stay! We agree that we're worth the drive, and I'm glad that you enjoyed our accommodations and services. I'm especially pleased that you would recommend us to others, as we all work hard to ensure our guests not only enjoy their stay, but also plan to come back.

Many thanks again, and we hope to see you soon.

Happy New Year,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

Very nice accommodations. Great location. Nice selection for breakfast. Was not able to experience the dinners. Looking forward to trying dinner in future. Great for families. Teenagers had their own room.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded January 6, 2014

We're glad we were your 'home away from home' during the Christmas holidays, and especially glad that you and your family enjoyed your stay. It sounds like our accommodations and services met your needs, and I'm pleased that your teenagers had their own room. And yes - our dinner are fantastic and we'd love to have you enjoy them next time you're in the area!

Many thanks for the great review, and we hope to see you soon.

Happy New Year,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

For the location that the hotel is in.. Its all about the service they make you forget that your at a hotel and more like home. Craig checked us in, he was very helpful with everything in the area and make it very easy for us to get use to our temporary home. The kitchen staff was so nice and the food was for the breakfast and the dinner was great. The hotel was hard to find but the staff made us forget about that and in coming back to Dallas, this a premium choice.

  • Stayed: December 2013, traveled with family
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Thank Royal I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded January 6, 2014

Wow! What a fantastic review! We're delighted you enjoyed your stay with us, and even better that you felt right at home. We want all of our guests to feel warm and welcomed, and it's nice to hear when they have. Glad that our accommodations and amenities met your needs; and that Craig, the kitchen staff, and everyone on my team was helpful.

Many thanks for the kind words, and we look forward to welcoming you back.

Happy New Year,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

The customer service from the hotel staff was excellent in my previous stay, although going through renovations at the time of our stay the staff went out their way to accommodate all of our needs. The free wifi really helped my family communicate with our family back home via Skype and apps on our iphone. The managers reception was also a big hit with the complimentary beer and wine. Overall our stay was outstanding and we appreciate everyone at this hotel that made it wonderful for all of us.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Togy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded January 2, 2014

We're delighted you enjoyed your stay with us, and thank you for continuing to choose our hotel. I am especially pleased that my team's service really distinguished this stay for you; going through renovations can be trying at times, so I'm delighted that they made this stay a memorable one. We can't wait to show off our "new" hotel in the coming months once the renovations are complete, and hope you will return to experience our new look!

Many thanks again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

We have stayed at this Homewood Suites Plano many times while visiting our kids and have always had an excellent experience. The rooms are spacious and nicely appointed. They have a hot breakfast with everything you could want. The hotel has a warm friendly feel. It's always our first choice.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Ray A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded December 31, 2013

Thank you very much for the great review, and we're thrilled that we're your "first choice" when visiting the area! Glad that our accommodations and services continue to meet your needs, and that my team is warm and welcoming.

It's our pleasure having you as our guest, and we look forward to welcoming you back.

Happy New Year,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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