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“Great place to stay”

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Homewood Suites by Hilton Plano-Richardson
Ranked #2 of 47 Hotels in Plano
Certificate of Excellence
Reviewed December 12, 2013

We had no power at our house for nearly 40 hours because of a major ice storm. We stayed at this Homewood Suites and it was wonderful. The room was spacious and clean, the bed was extremely comfortable, and the complimentary breakfast was absolutely top notch. Highly recommended.

  • Stayed: December 2013, traveled as a couple
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Thank StSean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded December 18, 2013

Many thanks for the great comments, and we're glad that you enjoyed your stay with us, despite the unpleasant circumstances. The ice storm caused quite a few headaches in the area, and it's nice to know that we were able to provide a warm, welcoming stay for our guests, especially those who'd lost power or were unable to drive home.

It was our pleasure having you as our guest, and we look forward to welcoming you back.

Happy Holidays,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (623)
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461 - 467 of 624 reviews

Reviewed December 2, 2013

Very enjoyable stay. Good room. Good food. Good service. Great staff. Everything was handled efficiently from the initial reservation to expedited departure. I can't think of on thing that needed improvement.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Halthetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded December 4, 2013

What great comments! Many thanks for the wonderful review, and we're delighted you enjoyed your stay with us! Glad to hear our accommodations and services met your needs, and especially that you couldn't "think of one thing that needed improvement." That's exactly what we all strive for!

Thanks again, and we look forward to welcoming you back.

Happy Holidays,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

My 5th trip to our Garland, TX plant over the last year and I am so grateful I found this Homestead from the start. Clean, friendly, always a great room and I am a fan of having a mini-suite. Having a decent dinner M-Th at the hotel is a BIG plus when on the road and working long hours. Did I mention clean and friendly? For business or family travel it is the best!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded November 29, 2013

Many thanks for the great review, and we're so glad you continue to enjoy staying with us! We appreciate you choosing our hotel when in the area, and we're glad that our accommodations and services meet your needs - including the dinner and drinks served on week nights.

Thanks again, and we look forward to welcoming you back.

Happy Holidays,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

Really great esp. for the decent price. Like all Homewood Suites, each room as a bedroom, living room (both w/ large TVs) and kitchen. This one feels especially nice, is very well kept up and has great facilities. The service was excellent. Nice free breakfasts. Awesome complimentary burger dinner with free beer/wine!!! Not kidding. You must stay here I have nothing bad to say.

  • Stayed: November 2013, traveled on business
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Thank PelleasPhiladelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded November 25, 2013

What a great review, and we are so glad that your stay with us was the best chain hotel experience you've ever had! We appreciate you choosing our hotel, and it sounds like our accommodations and services met your needs.

It was our pleasure serving you, and we look forward to welcoming you back.

Happy Holidays,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

This hotel was an excellent place to stay. I selected the hotel because the suite offered a separate room with two queen beds for our children. The staff was very courteous and helpful, room was clean, beds were very comfy, free breakfast was very good, and the lobby sitting area was very nice. We will deficiently stay here the next time we go to Dallas.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded November 22, 2013

So glad you enjoyed your stay with us, and we appreciate you choosing our hotel. It sounds like our accommodations and services met your needs, and I'm glad that everyone was warm and welcoming. I'm especially pleased that you will return during your next visit to the area - something we want to hear from all of our guests!

It was our pleasure serving you, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

We recently had a wedding group stay here. They were very helpful, and the rooms were great. Clean, large, with lots of amenities. Decent morning breakfast provided, as well as dinner during the weekdays. Would definitely stay here again, especially if they tone down the deodorant being sprayed in the rooms- it was a bit strong. Staff was friendly and helpful.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank STACY G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded November 19, 2013

Thanks for the great feedback, and we're glad you and your family enjoyed your stay with us. I'm particularly glad that my team was welcoming and helpful, as we want all of our guests to feel right at home.

I have noted your comments regarding the in-suite deodorizer used by the housekeepers and will make sure they know that moving forward, less is more.

Thanks again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

I fell in love with Homewood Suites the moment I walked in the front door. The staff was inviting, extremely pleasant, helpful, and knowledgeable. I was in the Plano area on business for 3 weeks and I never missed being home because Homewood Suites became my home away from home. The complimentary morning breakfast and Manager's reception in the evenings were the highlight of my day. Great food quality and selection. The staff was also great. If I'm ever in the area again I will definitely stay here again.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this reviewResponded November 19, 2013

What a wonderful review! We are delighted you enjoyed your stay with us, and appreciate you choosing our hotel. As an extended-stay hotel, we especially appreciate hearing that you 'never missed being home' during your three-week stay; we all work hard to ensure our guests feel welcome, and it's nice to know when we've hit the mark.

It was our pleasure serving you, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Plano-Richardson

Address: 2601 E President George Bush Hwy, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074-8335
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Plano
#1 Business Hotel in Plano
#1 Romantic Hotel in Plano
#4 Best Value Hotel in Plano
Price Range: $110 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Plano-Richardson 3*
Number of rooms: 108
Official Description (provided by the hotel):
Homewood Suites by Hilton Plano/Richardson is an all-suite property conveniently located in the Plano Technology Crossroads area. 108 suites, including 24 two-bedroom suites, the Homewood Suites features fully-equipped kitchens, LCD HD TVs with premium channels, Herman Miller desk chairs, Neutrogena bath products, granite countertops, rich wood accents, property-wide complimentary high-speed internet access, laundry facility, business center, event space accommodating up to 60 guests, Fitness Center, and outdoor Sports Court, pool and spa. ... more   less 
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Also Known As:
Homewood Suites By Hilton Plano-Richardson Hotel Plano
Homewood Suites Plano
Homewood Plano
Plano Homewood Suites

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