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“Helpful staff...microwave in room didn't work”

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Candlewood Suites Plano East
Ranked #27 of 46 Hotels in Plano
GreenLeadersBronze level
Reviewed October 31, 2011

Helpful staff...microwave in room didn't work. This was one of the best hotels of the extended stay hotels that I have stayed at. The hotel is difficult to initially figure out how to get to. However there is an access road adjacent to a gas station that leads one right there. Also, if gps does not lead you to this hotel address, ask for the address to the gas station.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood S, Sales - Management Company at Candlewood Suites Plano East, responded to this reviewResponded November 1, 2011

Thank you for your review! We enjoy reading the feedback our guest have to say about our property. We recently bought this property a month ago and look forward in getting to know our guest.

We appreciate the feedback and were glad that our staff took care of you and hopefully got your microwave up and running.

We look forward in seeing you the next time you are in Plano Texas!

Angie Mago
Director of Sales ~ B&T Hospitality Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 - 72 of 72 reviews

Reviewed October 8, 2013
Google Translation

Room Tip: hay habitaciones para fumadores y no fumadores.
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ANAHI B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Plano East, responded to this reviewResponded October 23, 2013
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Plano East

Address: 2401 East George Bush Tollway, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Plano
#4 Family Hotel in Plano
Price Range: $86 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Plano East 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The new Candlewood Suites Plano-East, Texas is a beautiful extended stay hotel centrally located in Plano. If your destination is Plano, Texas we are conveniently located off the President George Bush Parkway and just minutes away from Richardson Telecom and Technology Corridor, Garland, and Dallas. Popular points of interest nearby include: Hawaiian Falls Waterpark, Garland Special Events Center, Plano Centre, and Eisemann Center. Great shopping is just around the corner at Firewheel Town Center and Collin Creek Mall. Area businesses include: Cisco, Fujitsu, Texas Instruments, Blue Cross/Blue Shield, Texas Oncology, Plano Regional Medical Center, AT&T, Nortel, Hewlett Packard, & Samsung. The DART RailStation is only 2 miles from the hotel, allowing easy access to downtown Dallas. Attractions include American Airlines Centre, Victory Park, Dallas West End, World Aquarium and JFK Museum. Each of our spacious suites feature beautiful, modern décor with fully equipped kitchens. You can enjoy several complimentary services including: high-speed Internet access, 24-hour fitness center, guest laundry, or cook out in our Gazebo Grill. Our unique Candlewood Cupboard offers guests a variety of sundry and food items. Whether your trip is for business or pleasure, Candlewood Suites, Plano - East offers you the best value in the Richardson Telecom and Technology Corridor. ... more   less 
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Also Known As:
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