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“Great location and quiet!”

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Candlewood Suites Plano-Frisco
Ranked #24 of 45 Hotels in Plano
Dallas, Texas
Level 6 Contributor
255 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Great location and quiet!”
Reviewed June 13, 2011

This is a great place to stay in the Legacy area. Its allways nice to get a room with the features of home. And talk about quiet and peacefull!! This is it. Centrally located to everything. Easy to get in and out of. Loved it.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mur018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    31
    29
    10
    11
    4
See reviews for
15
22
7
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 9, 2011

We had stayed at this hotel in August 2009, and for our upcoming trip to Dallas, we booked again because of convenient location and good prior experience. Not only did we get the same great rate as before, but also, when we eventually decided to cancel our trip because of personal reasons, the hotel manager was nice enough to hear out our situation, and refund us for the pre-paid reservation. The hotel itself is spacious, clean, and staff is courteous, and its a great value for money. And this last experience proves that customer service is great too!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sailrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston
Level 6 Contributor
260 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed February 19, 2011

We just stayed a couple of nights, but overall enjoyed our stay. On arrival as well as throughout our stay the staff were very friendly. The location seemed to be in a safe area, but a longer distance than we would like to the Interstate (75). Since we were paying Priority Club Platinum members, we asked for an upgrade, which we were told the hotel was booked up and had no rooms left. There were only a few cars in the parking lot at that time as well as that evening, but we were happy enough with our room anyway. There's complimentary fitness room & washer/dryer facilities, but they're in the same room, so I couldn't work out for long since the running dryers made the room very warm. Yet we would stay here again.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muchfuntravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed April 28, 2009

Good service with selected few but very useful facilities. Location of hotel is not really perfect as the nearest Walmart is 20-25 minutes walk away. But hotel has in house store which provides daily essential, with facility of paying for it in cash or just adding it to your bill by dropping a card with purchase and suite details.
Also in-house gym was small but useful. With fitness centre just next to it (including a swimming pool), hotel also provides free access to this centre.
Overall service was good, and I always got prompt service and help whenever requird by attandant.

  • Liked — Service & facilities
  • Disliked — Location
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KeepDreamingMore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Lake, Michigan
Level 6 Contributor
161 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed May 29, 2008

Called ahead after reserving on Hotwire to get a non-smoking room - i know it is not guaranteed to get that but i haven't ever had an issue before...I was put in a room that reaked of smoke. Not only that, but we had three members of our party and two rooms and Candlewood Suites did not have a rollaway, and the beds are just double beds. The rooms you get on hotwire are supposed to be "double-occupancy" - well, do you really want to sleep next to co-workers in a bed? They could have upgraded one of our rooms to a suite to avoid all the negativity (the hotel was only 50% booked), but they wanted to charge us for it. Left a terrible taste in my mouth about Candlewood Suites, and even worse smell on my clothes!

  • Disliked — the customer service
Stayed February 2008
Helpful?
3 Thank fjnovak1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Plano-Frisco

Property: Candlewood Suites Plano-Frisco
Address: 4701 Legacy Dr, Plano, TX 75024-2131 (Formerly Candlewood Suites - Dallas/Plano)
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #24 of 45 Hotels in Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Plano-Frisco 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come stay at the preferred hotel for travelers needing comfort, convenient location and easy accessibility to Dallas-Plano. At the Candlewood Suites Plano-Frisco hotel we put the amenities in your suite. Centrally located, we are an all-suite hotel providing our guests with an apartment community atmosphere that is 'uniquely Candlewood' and similar to corporate housing. Each suite has a fully-equipped kitchen and our Comforts of Home Bedding Collection. Enjoy several complimentary features: high-speed Internet access, washer and dryer use, on-site fitness center and full use of our outdoor gazebo grill. In our on-site market-Candlewood Cupboard-you can purchase sundry and food items. Just minutes from Frisco, McKinney and Allen, we are near Legacy Town Center, Bishop Park, Nebraska Furniture Mart, IKEA, Toyota Stadium, Shops at Legacy, Shops at Willow Bend, Stonebriar Centre and several Fortune 500 companies-HP, JCPenney, Rent-A-Center and Dell. We are also near headquarter and regional offices of USAA, Capital One, Bank of America, Dr Pepper Snapple Group, Ericsson, Frito-Lay, PepsiCo, Siemens and the new US Collin County Courthouse-Plano. We will make sure that you get to and from work Monday through Friday with our complimentary shuttle within a 5-mile radius of the hotel. After work, relax or venture out to enjoy extraordinary shopping and dining. ... more   less 
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Also Known As:
Candlewood Suites - Dallas/Plano Hotel Plano
Plano Candlewood Suites

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