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Hyatt Place Dallas/Plano
Ranked #6 of 44 Hotels in Plano
Certificate of Excellence
Arizona
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good place to stay”
5 of 5 bubbles Reviewed January 7, 2013

Stayed week of Dec 3 2012. Rooms clean, beds comfy. Breakfast standard American continental - better than average. Good size tv in room. Easy highway access, and many accommodations close by. Workout center has a few cardio machines - bring your own music, as the hotel pumps in elevator style music and the built in TVs barely worked. The Cardio machines were of pretty good quality.

2 warnings: Half the rooms face the Dallas Parkway and get a fair amount of highway noise (ask for room facing other side). The Texas styled restaurant next door is not so good. Obviously not the hotel's fault.

I would definitely stay here again.

Room Tip: Rooms not facing highway are quieter.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coronella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Texas
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

I've stayed at many hotels in my life. The Hyatt Place - Plano, TX is by far one of the best. One thing about Hyatt Place brand is you always know what to expect with room designs, hotel services, breakfast and even fresh fragrance (which apparently has a specific name). But what sends Hyatt Plano over the top is the exceptional service from this staff, specifically.

They certainly hire well for the hospitality gene, with all roles. I've yet to meet one of their staff members who don't greet with a smile and friendly welcome -- including maintenance staff. That typically starts with the leadership, or GM of the hotel in this case and how the staff is managed and trained. You can't fake the type of sincere service and friendliness the staff exhibits at this hotel. They also balance the friendliness with professionalism. Their rooms and common areas are always exceptionally clean and well maintained.

I've used their conference room facility on many occasions. It's a good size and good for both seminar and training seating. The staff was always very accommodating with preparation, technology, room temperature and meeting materials.

Location is great right on the Dallas North Tollway within a mile from the George Bush Tollway, and only a few miles from Hwy 121. Free shuttle within 5 miles gets you to many really nice restaurants and entertainment. The Shops at Legacy, which houses many incredible restaurants, is only a couple of exits up the Tollway. There is also a Saltgrass steakhouse restaurant next door. Although the hotel now provides a reasonable menu of meals, drinks and desserts 24/7. A full-service grocery store (Tom Thumb) and other casual dining and coffee shops (Starbucks) is in walking distance from the hotel - or use the shuttle.

I've evaluated a number of hotels in this area for business. The personalize, professional and welcomed experience at this hotel sends this hotel into the 5 stars (or circles) level. Highly recommended!

Room Tip: Elevator "dings" on each floor are not loud, so rooms near elevators don't seem to be...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dduren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 1, 2013

While visiting family in Frisco we stayed at the Hyatt Place in Plano. The rooms were very clean, the beds were very comfortable BUT the one thing I enjoyed the most was the shower!! Yes the water pressure was AMAZING! Thank you to the staff for an awsome experience! Cannot wait to return in the summer again!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tx29deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 3, 2012

I enjoyed my stay at this Hyatt Place, everything was clean. The room was spaceous and comfortable(the blow dryer sucked but I lived through it). The staff was exceptionally nice and helpful. Overall good experience. The only less than wonderful part of my stay was the breakfast, I see the egg sandwich description in Ken's comments and he is dead on with "gut-bombs". The breakfast was basically the same for the 2 days I stayed so I avoided the sandwich and had fruit and yogurt. Would have loved a hot breakfast but the pancakes looked dried out and I could handle another day with my stomach angry at me.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dyrk R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, il
Level Contributor
134 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

When I say Predictable, I mean that we have been staying at this hotel for years as my In-Laws reside in Plano, Tx. Whenever we stay at this hotel it seems as if it was exactly the same as it were the last time we were here, untouched and yet looks brand new. So each time we visit, we feel at home as when you stay here. The Hyatt Place in Plano has the most courteous & friendly staff & the people are mostly the same as they were a few years.
The employees at this location are ultra professional. When I say "Ultra Professional" I mean that you would not get this level of professionalism at the 3/3.5 Star Level hotel anywhere !!!

Overall the Hotel is home away from home & would like to have the management keep everything the way it is for the better !!!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 19, 2012 via mobile

I stayed here for business. The hotel was close to the client, so it worked out well for location.

The room was pretty nice with a full sofa, desk and a small sink area for making coffee and tea with a small refrigerator.

The staff were helpful and friendly. I enjoyed my short stay there but would definitely return.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QADude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

The free breakfast sandwiches are a "tick the box" item so they can tell everybody they offer them. Avoid them at all costs as they are gut-bombs. Dry English muffins and too often rewarmed ham, egg, cheese. Stick to the juice and cereal. I'll consider everything else suspect until told otherwise.

Room Tip: Select a room facing away from the tollway - mine was an even numbered room so let that be your guid...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Dallas/Plano

Property: Hyatt Place Dallas/Plano
Address: 3100 Dallas Pkwy, Plano, TX 75093-4713 (Formerly AmeriSuites Dallas/Plano)
Phone Number:
Location: United States > Texas > Plano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Plano
#7 Family Hotel in Plano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dallas/Plano 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Amerisuites Hyatt Place Plano Hotel Plano
Hyatt Place Plano
Amerisuites Plano
Hyatt Plano
Plano Hyatt
Plano Amerisuites

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