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Traveler rating
178
70
22
11
10
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All reviews tamales front desk great hotel staff was extremely helpful workout room oatmeal clean rooms business travel excellent service checking in i highly recommend this hotel would definitely stay here again convenient location late check a great stay complimentary breakfast place to stay
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Reviewed April 28, 2019

Great place to stay staff was awesome at check in convenient location and the local resteraunts are awesome great place to stay if you want to relax and be close enough to get out to the nightlife also the store next to the hotel is open 24 hours and has the best breakfast tacos in town

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank gonzo4unow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OGIHtls, Front Desk Agent at Hampton Inn & Suites Pharr, responded to this reviewResponded April 30, 2019

Dear Gonzo4unow,

Thank you for taking the time to review your recent stay at Hampton Inn & Suites in Pharr, TX. We are happy to hear that our staff was able to meet your expectations. It is always our pleasure to recommend our authentic mexican restaurants. We look forward in seeing you soon.


Sincerely,

Cindy
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2019

The staff was extremely friendly and helpful. Breakfast was hot with ample selection. The Rooms were nice, comfortable, and overall well kept for the price yet the carpet did not look like it had been vacuumed very well and there was a couple of drops food splatter on one wall.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank GrandTour683584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OGIHtls, General Manager at Hampton Inn & Suites Pharr, responded to this reviewResponded April 3, 2019

Dear GrandTour683584,

Thank you for taking the time to review your recent stay with us at Hampton Inn & Suites in Pharr, TX. It is a pleasure to know our team was able to fulfill your expectations. We will share your concerns with our team to sharpen our product to perfection. Thank you for your business and we hope to serve you in the near future.


Sincerely,

Jorge Revilla
General Manager

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Reviewed March 10, 2019 via mobile

Stayed at this hotel just two weeks ago. Nice clean aroma, hotel is well kept, very friendly staff. So pleased a couple weeks ago that we chose this hotel again and will whenever we’re in the area. Several food establishments are conveniently located in front of the hotel: Subway, Church’s, McDonalds & Rudys bbq.

Date of stay: March 2019
Trip type: Traveled with family
Thank savf2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OGIHtls, General Manager at Hampton Inn & Suites Pharr, responded to this reviewResponded April 3, 2019

Dear savf2017,

Thank you for taking the time to review your recent stay at the Hampton Inn & Suites in Pharr, TX. We are happy to hear that our team was able to fulfill your expectations. We will share your comments with our staff to continue to motivate them to deliver memorable experiences to our guests. We hope to see you in the near future.


Sincerely,

Jorge Revilla
General Manager

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Reviewed March 4, 2019

I had the occasion to stay at this Hampton Inn while I was doing business in Pharr. This is an older Hampton Inn, but it appears to be well maintained. The staff was excellent and they offered some extras, such as a managers' reception in the evening. The room was comfortable and the overall stay was very pleasant. They had a nice complimentary breakfast buffet as well. I would stay here again if I am in the area.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank brianj875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OGIHtls, General Manager at Hampton Inn & Suites Pharr, responded to this reviewResponded April 3, 2019

Dear brianj875,

Thank you for taking the time to review your recent stay at the Hampton Inn & Suites in Pharr, TX. Our hotel is 13 years old. Thank you for considering us in the future. It is reviews like yours that motivate our team to continue to strive to be the best. We hope to see you soon.


Sincerely,

Jorge Revilla
General Manager

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Reviewed March 3, 2019 via mobile

I recently stayed two nights here. The staff was very friendly and my room was clean. I love to stay at Hampton Inns but was disappointed in this one. The coffee pot is in the bathroom, gross! The evening snacks/complementary drinks (beer/soda/wine) is nice to have but once it’s gone, it’s gone. The drinks are in a cooler and there is no limit so for those heavy drinkers, they are there as soon as it opens.

If you stay here request a room on the opposite side of the highway. The walls are very thin and the traffic kept me awake both nights. The rooms could also use some updating. I was surprised by how old the shower was compared to other Hampton Inns.

Date of stay: March 2019
Trip type: Traveled on business
Thank 154victoriat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise-HiltonHelp, on behalf of management at Hampton Inn & Suites Pharr, responded to this reviewResponded March 14, 2019

Dear 154victoriat,

We appreciate the review of your recent stay at our hotel, and We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel; this is not the Hampton norm, as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.

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