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Holiday Inn Express Hotel & Suites -- Pharr
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Reviews (55)
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33 - 38 of 55 reviews
Reviewed July 29, 2012

I stay at A LOT of HI Express properties and this wasn't the worst but definitely not the best. It is adequate. Good location. Very nice pool but the jacuzzi was murky so we didn't get in it. I usually tip housekeeping daily but stopped after they were not re-filling coffee, wiping down spills etc. A few of us complained about the lack of coffee attention at the front desk and after that it was fine. But in my opinion that is a basic service that should be automatically checked daily. I am a platinum member and there wasn't a token appreciation gift as with other HI properties. Not a deal breaker but it is always nice to be acknowledged.

  • Stayed: July 2012, traveled on business
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Thank PTglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2012

Been staying here for almost 2 years! Clean nice hotel! They will do almost anything to make your stay better here!!!!

Room Tip: Get a suite with a Jacuzzi in it!
  • Stayed: June 2012, traveled on business
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Thank rchetj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012

The staff at this hotel is AMAZING ! From the check in to the check out, everyone is friendly and courteous. I stayed at the Hampton inn right across the street the night before and simply cannot compare to the quality and service that crap has to offer.

  • Stayed: June 2012, traveled on business
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Thank jorge l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2011

I stayed here one night while traveling for work and enjoyed my stay. The rooms are clean and comfortable and the hotel is quiet. There is a BBQ place across the parking lot, which was great. Judging by the other hotels I saw on my way, I'd say this is the best place around.

  • Stayed: September 2011, traveled on business
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Thank Emale73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2010

Overall, it was nice. as i checked in, the hotel desk clerk was a little curt, but did accomadate my preference for a room furthest from the elevator. the room was ok, however there were little minor repairs that were needed with paint, and such. was not as quiet as i would have liked, around the time i was trying to go to bed (i had to wake up early the next morning for a test) i could hear when my upstairs guest arrived, it may have been the lack of sound proofing, but it sounded like he was STOMPING around up there, so i would recommend getting the 4th floor. i could also hear loudly the shower going off, toilets flushing which could just be thin walls. It was a friday night when i stayed so i suppose it could've been alot worse with the noise. the desk clerk who checked me out was alot nicer. the only other issue i had was trying to contact them to change my wake up time early that morning. i called and called several times, the front desk clerk did not ansiwer and finally after several attempts he did and the advertised buisness center being closed,

  • Stayed: December 2010, traveled on business
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Thank eagles3420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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