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“Pleasant surprise!”

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Sleep Inn & Suites Hotel Pearland - Houston South
Ranked #10 of 11 Hotels in Pearland
Dallas, Texas
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Pleasant surprise!”
Reviewed March 16, 2013

I was regretting having to stay at the Sleep Inn. I envisioned a run down hotel with bed bugs.

Not so. New hotel, well run, very clean and a get value for the money.
This is a pet friendly hotel.

highly recommended!

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnpearland, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, September 30, 2013
Well thank you! Its fun when we can provide a "wow" factor. This Sleep Inn and Suites has alot of extras that really stand out. Its really close to the standards of a Comfort Suites with out the Comfort Suites prices. A lot of thought and detail went into the planning and decorating, and we appreciate when our guests take notice. So , thank you and we look forward to your future visits.
Again, Thank you and have safe travels.
Best Wishes,
Mike
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63 reviews from our community

Traveler rating
    35
    13
    7
    6
    2
See reviews for
26
4
5
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Portales, New Mexico
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 4, 2013

This is such a nice hotel in a very nice area! The night auditor seemed confused at check in and it took a while but once we were checked in everything was perfect. The room was very clean and really different than the average hotel room, a little more stylish. We checked in with our small dog and the hotel was quiet enough for none of us to be disturbed all night and morning.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnpearland, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, September 30, 2013
Thank you for staying with us. We are always happy to hear when your guest have had a pleasant visit. We hope that you will let us provide comfortable and quiet lodging for your family and your dog in the future.
Again, Thank you and have safe travels.
Best Wishes,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 30, 2012

My husband and I stayed at this Sleep Inn June 22 and 23, 2012. Everything was adequate until the second night at 10PM. While the pool closed at 10 the staff did not lock the door to the pool area. There was a boy's basketball tournament in town and teenage boys went in and out of the pool area, slamming the door, until 12:30 when my husband called the front desk. Our room was adjacent to the pool door and with every slam, the wall behind our bed rattled. The night staff asked the boys to leave and they did but the door did slam again twice around 1:30 AM and then it was finally quiet. My biggest PROBLEM however is how the manager, Neil, will not return my calls to talk about this. I have now tried to reach him 4 times and I am always told he is out but he will be back tomorrow and give me a call then. I understand mistakes are made and the pool area not being completely closed at 10 was an oversight. The management"s failure to even return calls is not acceptable. Management should stand behind their business practices.

Room Tip: Not near the pool area.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shellc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnpearland, Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, September 6, 2012
The guest posting the review was taken care of immediatly, we also went as far as comping her stay at the hotel for becuase of the trouble the vollyball tournament in town caused and the disturbance they may have caused. We apologized reputedly but the guest still posted an unsatisfactory comment even after her stay was free. We are greatly sorry that other guests have to read this review but we do stand by our guest and there needs.

Thank you
Managment
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Branson, Missouri
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2012

As a party of five, we had booked through Expedia, after being told by staff over the phone it would be cheaper. A rollaway was needed and we were told there would be one for our party, just ask at the front desk upon arrival. An extra fee was charged for this, which is to be expected.
UPon arrival there the staff on duty said there was no rollaway and that no staff of his would tell a client to book elsewhere because it was cheaper. He refused to look for a rollaway and when asked to speak with a manager we were told he wasn't available. We checked in anyway, as we had already booked and there for three days. A member of our party went and got extra comforters as one member of our party had to sleep on the floor. We were questioned why we needed to many blankets. Walls are paper thin. The second night there was a party next door and music so loud the walls were thumping. When I called to report it I was told "oh yeah we already know and have called them". It did quiet down about 30 mins. This was roughly 130 am.
Other than that we received top notch housekeeping services, there was a nice outdoor pool ,and the breakfast was decent, but ends promptly at 9:30 am! The hotel computer was having issues, so staff allowed us to use the front desk computer to check into our flight.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neil b, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, January 11, 2015
Dear Guest,

Thank you for taking the time to share your experience at our hotel, it is unfortunate that part of your stay was not so pleasant. We take great pride in providing the best customer service, so this is inexcusable. We deeply apologize for failing to meet your expectations and we will work harder to make sure this doesn't happen again.
Thank you for your business and we hope you will give us another chance to provide excellent service.

Sincerely,
Neil B.
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Level 5 Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 30, 2012

This is a great place to stay awesome staff, clean rooms nice breakfast, lighted close parking. I will be using the hotel any time I'm in this area, really nice showers and comfy beds too!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sschlachter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neil b, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, January 11, 2015
Dear Guest,

We appreciate you taking the time to fill out our online review. Thank you for the 5 stars! We look forward to being of service again.

Kind Regards,
Neil B.
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Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 2, 2012

The rooms were very nice for the price. We did attempt to use the outdoor jacuzzi which was broken however the hotel staff offered to move us into a room with a jacuzzi in-room. Hotel was clean and in a good location.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sulphurchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neil b, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, January 11, 2015
Dear Guest,

Thank you for taking the time to fill out our online review. The staff joins me in thanking you for your positive comments. We enjoy making our guests happy and we like to provide the best service you deserve. We are glad that you recommend our hotel and we hope to see you again.

Regards,
Neil B.
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Wildwood, NJ
Level 6 Contributor
217 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 31, 2012

We stayed here March 15th to March 19th. We chose the location to visit my brother, who lives about 10 miles away. We were given an early room arrival, and welcomed by very friendly staff. The rooms were new, clean, with flat screens, nice sized bathrooms, and in a 'suit' layout.

We basically just slept there, and maybe spent some time between lunch and dinner. However, we could not access the internet the first day. I called the 800#, they thought we were too far from the router. We were in room 301 btw. We were able to get online the second evening with the help of a cable connection. The hotel was experiencing issues while we were there with the provider.

The pool area was very clean and sunny, but the water was ice cold, even in the 82' Texas sun, and the hot tub was also 'cool'. I was able to check inside the pump room. The heater was running, but no hot water was being circulated. I sat in the cool-tub for a while to rest my sore back.

The beds, while large, were not very comfortable at all. And the room only came with 2 towels for 2 adults. I went to the front desk, and they gladly gave me 2 more. But everyday the maid would take all 4, and only replenish 2. So I made the daily trip to the front desk. During the Sunday of our stay, the maid did not stop at all. Not sure why.

The free breakfast is adequate, with Texas-shaped waffles, and the area, while very busy, this intersection allows easy access to the areas highways. and Hobby Airport. I like Choice Hotels, but would probably spend the extra $10 and stay at a nearby Comfort Inn, or just go to the neighboring Marriott next visit.

Room Tip: 15 minutes from Hobby Airport. Great for Southwest travelers.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sam280_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neil b, General Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this review, January 11, 2015
Dear Guest,

Thank you so much for your comments. The valuable feedback that you gave to us helped us make the nessasary improvement that we needed to make. We are contiously striving to please our guests to the highest level of hospitality standards. We appreciate your business and look forward to accommodating you in the future.

Kind Regards,
Neil B.
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Additional Information about Sleep Inn & Suites Hotel Pearland - Houston South

Property: Sleep Inn & Suites Hotel Pearland - Houston South
Address: 1908 Country Place Pkwy, Pearland, TX 77584-2137
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Pearland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Hotel Pearland - Houston South 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Brand New Sleep Inn and Suites Pearland - Houston South hotel in Pearland, TX The 100% smoke-free Sleep Inn & Suites(R) Pearland-Houston South hotel in Pearland, Texas is located near Pearland Town Center and Highway 288. Take a short drive to several event centers, including the annual Houston Livestock Show and Rodeo, concerts, conventions, racing, skydiving, as well as other events at venues like: •Tom Bass Regional Park •George R. Brown Convention Center •NRG Stadium •Toyota Center *Pearland High School *Dawson High School ... more   less 
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Also Known As:
La Quinta Pearland
Pearland La Quinta

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