While the rooms were nice and clean, I wish I could say the Service was great, but it was not. We booked ahead of time for 2 King rooms, and upon arrival, did not get the rooms we booked. To top it off, management did nothing to try to correct the situation at all. After our return, we complained to Best Western who, because we stayed in 1 room would not take the complaint because our traveling companion received the wrong room, even though the reservation was in our name and paid for by us. The continental breakfast was barely anything, too. Not that we expected much, but we have stayed at other Best Westerns and had other continental breakfasts that looked like a buffet comparatively.
- Official Description (provided by the hotel):
- Recently remodeled in 2011, the BEST WESTERN Pearland Inn offers the superb customer service and luxury amenities guests have come to expect from the Best Western name. Centrally located in southern Texas, this Pearland hotel is 1 mile from downtown Pearland and a short drive to Houston and Galveston. ... more less
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