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“For a small business hotel in Houston suburb, it's great!”

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Hilton Garden Inn Houston/Pearland
Ranked #1 of 11 Hotels in Pearland
Certificate of Excellence
Austin, TX
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“For a small business hotel in Houston suburb, it's great!”
Reviewed September 12, 2013

Had to go to a family event nearby and found this hotel on TripAdvisor. It's very nice, clean, friendly and well managed. The staff is super friendly and they all seem to be happy to be working here -- lots of smiling faces!

We had a king room on the first floor which had a walk in shower (no tub). If you want a tub, I think you have to be on an upper floor. Just inquire and they'll get you what you need. The bed was very comfortable, the hotel was super quiet and we slept well. There's also a gym, laundry room and vending machines.

The breakfast buffet was included in our room rate (you need to book the "Bed and Breakfast" promotion deal on the Hilton website to have it included). If you don't get the inclusive deal, then I think it is $12.95 per person, which still isn't bad. The breakfast was really nice. They will make you any thing you want (oatmeal, fried eggs, omelets, pancakes, waffles, french toast, bacon, etc.) and there's also a buffet with cereals, breads, pastries, toaster, fruit, etc. They will serve your hot beverages, or you can get your own at the buffet if you prefer.

If you need to be in this part of Houston for either business or pleasure, I highly recommend it!

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank denisetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
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Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
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  • Any
English first
Little Rock, Arkansas
Level Contributor
171 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 11, 2013

We stayed at this hotel for one night. It was a good Hilton Garden Inn. The staff were friendly and the room was clean, although not as spacious as others I have stayed in. The bed...air mattress was on a wooded platform which seemed to make the bed not as comfortable as others I've slept on in other Hilton Garden Inns. The wall A/C was a little to loud...nothing was wrong with it, these units just make loud blowing sounds. There were nice decorative touches in the lobby areas and hallways such as plants and unique light fixtures. The front desk staff members were friendly. As I have come to expect from Hilton Garden Inn the cook to order breakfast was delicious!

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank conniej238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, United States
1 review
Reviewed September 4, 2013

Very Good Hotel. The room was very clean and attractively furnished. The bathroom was very clean. The lobby was very nicely designed. The fittness room had some very good equipment. I would recommend this hotel to others.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Oklahoma, United States
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

The staff at this hotel during my Labor Day weekend stay were very attentive, very helpful, very quick, and anticipated their guest's needs so well. I particularly want to brag on the American Grill dining room staff. I enjoyed a leisurely breakfast even though I arrive toward the later end of the breakfast service. I never once felt rushed, or encouraged to leave. The dining staff were kind and helpful, and assisted my party in the most helpful manner. I can tell the staff here is trained to be polite and to anticipate the needs of their guests...what more can you ask for in a hotel staff?!!

The hotel's upkeep is really good here as well. I could tell that the woodwork had been freshly painted, and the normal wear and tear on a hotel space was very minimal to the eye because of their excellent attention to detail and upkeep. Good job!

The only negative thing I experienced was the fact that the pool's internal fountains were never turned on or activated for us. We asked, but I never heard the result of our request that they be turned on. The pool's fountains are really nice to sit by near the pool, but perhaps they were broken or some such thing. I hope for the sake of future guests, that they get fixed and become operational quickly.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 28, 2013

Stayed a week on business, it has the usual Hilton Garden Inn facilities (small bar, dining room, snack machines, mini-gym and pool etc), attentive but overworked staff, spacious rooms with free internet etc. I had one issue, the desk in my room wasn't dry from being retouched with some kind of polish, which got on my Chino's. The desk clerk had my Chinos cleaned and the furniture fixed, but much later I realised that they'd CHARGED me for cleaning my clothes..!

My only other concern is the location, which doesn't have much else there if you want a local bar or restaurant.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grahampm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 22, 2013

service awesome ,staff real good, you could not ask for better stay and it was clean and beautiful. the area of the hotel was awesome also shopping area all around , in a convent stop for every thing you would want it was right there. , most was in waloking distance.I have told all my frinds about it and the area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, United States
1 review
Reviewed August 19, 2013

Hotel is very nice with an upscale lobby. Rooms are also very nice. The breakfast is not complimentary but the quality and selection is great. The bar is larger than similar hotels. Internet worked well

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roch J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston/Pearland

Property: Hilton Garden Inn Houston/Pearland
Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584-7288
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Pearland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston/Pearland 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Hilton Garden Inn Houston-Pearland is a hotel and conference center. Each hotel room and suite features an adjustable bed, microwave, refrigerator, and free WiFi. There is 6000 sq. ft. of meeting space, AV equipment rental, catering services, and a 24-hour business center. Enjoy breakfast and dinner in the onsite restaurant, The Great American Grill. Evening room service is also available. Other premium amenities include a saltwater pool, 24-hour fitness center, and 24-hour convenience store onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Houston/Pearland Hotel Pearland

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