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“Nice place” 5 of 5 bubbles
Review of Hilton Garden Inn Houston/Pearland

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Hilton Garden Inn Houston/Pearland
Ranked #1 of 11 Hotels in Pearland
Certificate of Excellence
houston
Level Contributor
3 reviews
3 hotel reviews
“Nice place”
5 of 5 bubbles Reviewed July 4, 2013

This is a very nice place to stay. It was very clean and smelled nice. I wish we had more time to enjoy the pool which was very pretty. The lobby was very big with lots of sitting areas to meet people. Staff was very friendly and helpful.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank outofherehouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this review, July 16, 2013
We are thrilled that you had the time to enjoy our beautiful outdoor salt water pool, as I am sure you found it to be cool and relaxing. Our team works really hard to ensure that each guest room is cleaned and smells fresh to the highest degree. Hope you had a chance to enjoy all the great shopping that is less than 5 minutes from the hotel.

Safe travel and hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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440 reviews from our community

Traveler rating
    265
    106
    29
    18
    22
See reviews for
122
65
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188
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Galveston, United States
2 reviews
5 of 5 bubbles Reviewed June 19, 2013

The staff at the hotel was extremely friendly and helpful, the hotel property was beautiful, the food breakfast through dinner was excellent! The entire experience was wonderful. I would recommend to all!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this review, July 16, 2013
Dear Leann,

Thank you for your kind words regarding the hotel. We are so glad you took advantage of our wonderful made to order hot breakfast in our restaurant during your stay. We look forward to your return where you will always be greeted with a warm smile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 14, 2013

This hotel was surprisingly busy over the weekend visit, but I found the staff to be very helpful. Everything was in good working order, and my room (especially the bed) was very comfortable. Lots of restaurants and shopping within 5 minute drive. Thousands of more options 20 minutes away in Houston.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gregg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thermopolis, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

My husband and I were very pleased with reservation staff. I was also able to get medical rate and hotel is close to MD Anderson Cancer Center. It is approximately 20 minutes to MD Anderson and the traffic and directions are easy, even for someone not use to city traffic. Also, pleased with the Pearland area where the hotel is located. It is close to restaurants and new shopping areas plus hotel located in quiet area. Rooms were clean and decorated nicely decorated. I plan to stay there for future medical appointments,

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Connie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this review, June 14, 2013
Thank you for your recent review of our property, we always welcome comments from our guest. Just being 10 miles from the Texas Medical Center we are a perfect place for your stay. We are just minutes away from great shopping and numerous restaurants, or after a long day take advantage of our excellent room service here in the hotel.

We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, United States
2 reviews
5 of 5 bubbles Reviewed June 12, 2013

This hotel prides itself on the guest experience, I was completely blown at the level of service provided here! Even though the entire property is a gem, what stood out to me the most was the exceptional offerings by the restaurant facilities! Just amazing is all I can say!!!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this review, June 14, 2013
Thank you for your kind words regarding our Hotel, we appreciate it very much. The entire Team work really hard to make sure every guest has an enjoyable experience and is always greeted with a warm smile. So glad you took advantage of the Great American Grill Restaurant and Bar as it is always a favorite among our guest.

Safe Travel
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United States
1 review
4 of 5 bubbles Reviewed June 12, 2013

Mostly AOK. A few things I can live with, but wish had not been. Adjustable bed was hard, harder and hardest. Under toilet seat had not been cleaned - nor behind toilet. Could hear neighbors TV in early morning. Mix-up/overcharged for breakfast on one day - but they did fix it. Potatoes TUFF/Hard as the bed. Only 2 computers in the workstation. Staff was very friendly and helpful. Overall smelled and looked clean. Would recommend and book again. A/C worked GREAT, but freezer in fridge was iced over. Like the hairdryer and iron/ironing board in room. Jr. suite with 2 TV's was very nice with sitting area/couch.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennesaw, United States
1 review
4 of 5 bubbles Reviewed June 5, 2013

We had a much better night's sleep here. Not sure the Air Mattress changed levels, but it was still comfortable. I'd change from the down pillows that don't give support, but it seems most hotels have gone to these for some reason.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this review, June 10, 2013
Thank you for your recent response. We are thrilled that you enjoyed your stay at the Hotel. We always try to accomodate special request and next time please let us know if you prefer a different pillow and if we can we would be happy too.

We look forward to your return.

Safe Travel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston/Pearland

Property: Hilton Garden Inn Houston/Pearland
Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584-7288
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Pearland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston/Pearland 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Hilton Garden Inn Houston-Pearland is a hotel and conference center. Each hotel room and suite features an adjustable bed, microwave, refrigerator, and free WiFi. There is 6000 sq. ft. of meeting space, AV equipment rental, catering services, and a 24-hour business center. Enjoy breakfast and dinner in the onsite restaurant, The Great American Grill. Evening room service is also available. Other premium amenities include a saltwater pool, 24-hour fitness center, and 24-hour convenience store onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Houston/Pearland Hotel Pearland

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