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Hilton Garden Inn Houston/Pearland
Ranked #1 of 11 Hotels in Pearland
Certificate of Excellence
Reviewed January 11, 2012

I visit Houston for work every other week and I have stayed in many of the hotels in the area and I can say that this Hilton Garden in is the best. They all very helpful and friendly and the hotel is very clean. Just what you would expect when you are paying for a hotel this nice.

  • Stayed: January 2012, traveled on business
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1  Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded January 18, 2012

Thank you so much for your kind words. We all work very hard to ensure that our Guest have an enjoyable experience at our Hotel. We look forward to seeing you in the very near future.

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499 - 505 of 533 reviews

Reviewed January 3, 2012

Hotel is off 288 in Pearland. Close to Buckees and lots of shopping on 518. Extremely clean and modern decor (it's a relatively new hotel). Probably 20 minutes or less to the zoo and musieum district and medical ctr area.

Room Tip: It's only 5 floors so I had the top floor that looked out to a lake (not really an excellent vie...
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  • Stayed: December 2011, traveled with family
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1  Thank intwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded January 18, 2012

Thank you for staying with us and we look forward to your next visit!

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Reviewed November 16, 2011

This was my first time to stay at this particular Hilton Garden Inn although the chain itself is one of my favorites. Everything was very consistent with the amenities that are standard with this chain. Comfortable sleep adjust beds with high quality pillows. In room coffee maker, microwave and refrigerator (for storing my free 2 bottles of water). The breakfast is very good. I like the location as it is in between Hobby airport and the place I go for business; but is closer to the airport for an easy commute if you arrive on a late flight or have to catch an early return.

  • Stayed: November 2011, traveled on business
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5  Thank REVoigt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded November 18, 2011

Thank you kindly for your review of the Hilton Garden Inn Pearland hotel near Houston. We’re certainly excited to hear that you enjoyed your stay at the hotel and enjoyed the breakfast prepared by our restaurant. We enjoy hearing feedback from our guests and hope it helps others make an informed selection when searching for Pearland hotels. Although your business plans may have occupied most of your time here in Pearland, we hope that you had an opportunity to explore all the area has to offer. We’re located near Pearland Town Center which is host to a number of shopping venues and restaurants in Pearland. If not, next time you’re staying with our hotel ask our front desk for more details about area shopping and dining. We hope to have the opportunity to welcome you again when travel brings you to the greater Houston area.

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Reviewed November 10, 2011

Still waiting on hot water after three days and promise each day will be fixed.
Hope so. This is Houston; front desk says part for repair coming from Dallas!
Suggest you talk with front desk before making reservation.

Room Tip: Check with front desk for problems, before booking.
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  • Stayed: November 2011, traveled on business
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1  Thank Jerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded November 18, 2011

Thank you for taking the time to submit a review for our Hilton Garden Inn hotel in Pearland, Texas. We apologize your recent stay was during a maintenance issue where the hotel suddenly had a limited supply of hot water. Our hotel is relatively new and maintenance challenges are something that are not consistent with other guests’ stays. The repairs have now been made and hope to welcome you back at our hotel again when your travel plans include the greater Houston area. Thank you for keeping us in mind when you’re searching for Pearland hotels!

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Reviewed October 3, 2011

This Hilton Garden Inn is brand new and is located in Pearland south of downtown Houston. Nothing to do in the neigbourhood, but that is no problem. Downtown is about 10 miles and easily reached. Hotel is clean and inexpensive, we had a great deal with breakfast. Service is good as well.

  • Stayed: September 2011
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1  Thank Josbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded October 5, 2011

Thank you for your kind words regarding our Hotel. We strive daily to always give our guest 110% when it comes to Customer Service. We look forward to your next stay with us.

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Reviewed August 23, 2011

Do not stay at this property. More than 6 months later, they have yet to fix my final charges. I am a high Hilton member, but since this is an independent property, they do not care about the Hilton program. I have stayed at dozens of Hilton properties around the world, and this is the only one that has been unresponsive and unethical in the treatment of a customer.

  • Stayed: March 2011, traveled on business
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1  Thank maranello1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded September 1, 2011

I apologize that your issues have not been resolved and I assure you that we will take care of any loose ends on our part as soon as possible. It is our goal to make every guest experience a pleaseant one and once again we apologize for your inconvenience.

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Reviewed July 29, 2011

I thoughti reviewed this already but I don't see it...July 22-24, the staff was the best ever! Willie,Danny and Ashley showed and proved how reaaal service is done! I forgot the manager's name but he was the leader in hospitality! The room was super,the bed great ,lacking nothing. The complimentary homemade cookies were to die for! Along with the punch/lemonade. Loved it. Although would not expect anything less from the Hilton name, the lobby, lounge and restaurant were fabulously appointed and welcoming. I just hope wherever my next trip takes me that the Hilton Garden Inn will be half as great as this one in Pearland! I am hooked for life and can't wait to find out! Thanks again HGI-Pearland Tx! Sincerely Robin M

  • Stayed: July 2011
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Thank Reality2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlandHGI, Director of Sales at Hilton Garden Inn Houston/Pearland, responded to this reviewResponded July 31, 2011

Thank you for such a nice response. Although sometimes we fall short of our goal, we really try hard. We hope to see you again soon!

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Additional Information about Hilton Garden Inn Houston/Pearland

Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584-7288
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Pearland
Price Range: $96 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/Pearland 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Hilton Garden Inn Houston-Pearland is a hotel and conference center. Each hotel room and suite features an adjustable bed, microwave, refrigerator, and free WiFi. There is 6000 sq. ft. of meeting space, AV equipment rental, catering services, and a 24-hour business center. Enjoy breakfast and dinner in the onsite restaurant, The Great American Grill. Evening room service is also available. Other premium amenities include a saltwater pool, 24-hour fitness center, and 24-hour convenience store onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Houston/Pearland Hotel Pearland

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