When I arrived with a business associate, the first thing I noticed was a sign posted at the entrance "park at your own risk". The lady at the front desk was apparently disturbed she had to put down her book to check in the 3 travellers who arrived at approximately 8 PM. She did not say a word other than to ask for my name, she processed my info and pushed the key at me without a word. She also treated the other 2 male guests the same way even though we had entered with a smile and a friendly "hello".
I checked into my room, turned on the bathroom sink to find my feet were getting damp due to the leaking pipes underneath the sink, the toilet also leaked. As I was climbing into bed, I pulled the sheets back on the bed and still can not figure out how the headboard fell off of the wall (along with screws and chunks of drywall). The phone did not work for me to call the front desk to get a wake up call or to notify the staff of the issues with my room.
- Official Description (provided by the hotel):
- Our house is your house is a tagline most applicable to Holiday Inn Express Hotel Palestine, a luxurious 62-room hotel rated among the most elite Express brand hotels in North Texas. Set among the beautiful pines and dogwood trees, Palestine is considered the Gateway to Texas. Come enjoy the 1800 historic sites that grace Palestine while staying with us. Our hotel offers modern luxury with impeccable service. Our hotel honors include five Reader s Choice Awards for Best Hotel and Excellent Quality Performer rating for unbeatable guest satisfaction. With an outstanding reputation we offer a fresh, clean and comfortable stay. Come and enjoy our newly renovated contemporary hotel guest rooms, equipped with free high-speed Internet, luxurious beds covered in triple-sheeted bedding and upgraded bathrooms with granite counters. Start your day with our hot complimentary breakfast, keep up your workout routine in our well-equipped fitness center and relax in our outdoor pool, heated whirlpool and brand new sauna. For business travelers we offer the convenience of on-site meetings with our personable meeting room and 24 hour business center. Enjoy our spacious guest king rooms, with in-room work desk, easy chair and high-speed internet for all of your business needs. Treat yourself to one of our spacious Jacuzzi suites. We will show you a new level of sophistication, only found at Holiday Inn Express Palestine. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Palestine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Palestine Hotel Palestine
- Holiday Inn Palestine
- Palestine Holiday Inn