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“very nice hotel to stay”

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Holiday Inn Express Palestine
Ranked #4 of 10 Hotels in Palestine
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 26, 2013

the staff is very nice.
i love staying at holiday inn express.
rooms are spacy and beds are very comfy.
i haven't used the amenities due to work
holiday inn express is the place to stay
breakfast is good. love the maple flavored sausage

  • Stayed: December 2013, traveled on business
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Thank gogomeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, General Manager at Holiday Inn Express Palestine, responded to this reviewResponded December 28, 2013

Thank you for your wonderful response. We are pleased that you have taken the time to review our hospitality. We strive to go beyond the standards in service and friendliness. I will share your comments with the staff. Thank you again for you business and response.

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Write a ReviewReviews (273)
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213 - 219 of 273 reviews

Reviewed December 8, 2013

Our family stayed here because this hotel was close to the Texas State Railroad. Rooms were very clean. No noise. Service was great. The breakfast was WONDERFUL!!! They even had a pancake machine! And our room had a mini refrigerator, microwave, and coffee pot. I would definitely stay here again.

  • Stayed: November 2013, traveled with family
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Thank Mindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, Front Office Manager at Holiday Inn Express Palestine, responded to this reviewResponded December 12, 2013

Thank you for your recent stay here at the Holiday Inn Express in Palestine, Texas. We are so glad you enjoyed your time with us and would love the opportunity to have your family come and visit us again soon. We make it our mission here to be your home away from home. Happy Holiday's to you.

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Reviewed December 1, 2013

Stayed here recently while in the area to ride the Texas State Railroad. Very enjoyable experience. Nice rooms and friendly staff. The complementary breakfast was very good. They had a pancake machine. First time I've ever seen one.

  • Stayed: October 2013, traveled with family
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Thank jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chase S, Owner at Holiday Inn Express Palestine, responded to this reviewResponded December 8, 2013

Thank you for taking the time to let us know about your stay at Holiday Inn Express Palestine, Texas. Every year we look forward to welcoming all the visitors for the Texas Railroad's Polar Express. I am glad your stay with us was wonderful, and that you enjoyed the new pancake machine. Hopefully you will return next year for another exciting train ride with your family. The staff and I wish you a happy holidays, and wonderful new year.

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Reviewed September 9, 2013

Ginger (at the front desk) was FABULOUS!
Staff were very attentive and were able to recommend several area eateries.
Hotel is clean & quiet. This was such a welcome sight after being awake for 40 hours.

Room was FABULOUS! It had a fridge, microwave & coffee maker.
The bed was firm but not too hard. There were 4 pillows on the bed. The cases labelled 2 of them as soft and 2 of them as firm. So nice that a hotel recognized that some people like soft pillows!

Breakfast was FABULOUS!
The breakfast hostess was very attentive and prepared/retireved any items guests needed. There were several selections of coffee, juices and both hot & cold breakfast choices.


I will stay here again!

Room Tip: They do have smoking rooms, so be sure to specify non smoking when booking. (I did not have an issu...
See more room tips
  • Stayed: September 2013, traveled solo
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1  Thank Kyra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, Front Office Manager at Holiday Inn Express Palestine, responded to this reviewResponded September 15, 2013

Thank you so much for your excellent review of our hotel. We are so very pleased that your stay was a great one... We strive to make it your home away from home and I believe we have succededed in doing just that ... We look forward to seeing you again in the future. Thanks again from the entire staff and management.

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Reviewed July 28, 2013

The hotel was clean, and had a very comfortable bed and pillows. A good location with very pleasant staff. We will definitely be staying here again! Would highly recommend this hotel if you are going to be staying in the Palestine area.

Room Tip: The entire 2nd floor is 100% non-smoking
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  • Stayed: July 2013, traveled as a couple
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1  Thank texsgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, Guest Relations Manager at Holiday Inn Express Palestine, responded to this reviewResponded September 10, 2013

Thank you for you wonderful comments on our hotel. We pride ourselves in being your home away from home. We hope to see you again in the near future and hope you stay again and again. Thank you from all the staff, management and owners.

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Reviewed July 11, 2013

We stayed at Holiday Inn Express in Palestine, TX and it was a great experience. We were there for our State 8U baseball tourney and the hotel manager was at every game cheering us on and went to great lengths to find us activities to keep the boys busy. We would definitely stay again!!

  • Stayed: July 2013
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Thank Cardinalmom6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, General Manager at Holiday Inn Express Palestine, responded to this reviewResponded July 13, 2013

Thank you so much for your great review. I have shared it with my front desk and they will use your review to reinforce the good service required to show everyone great service. We pride ourselves in being the top destination lodging location inPalestine, Texas. Please visit us again and let's win another State Tournament Title! We loved hosting your team. They were great guests. Thank you.

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Reviewed June 22, 2013

I was en route to East Texas and simply needed a play to stay overnight that was clean, comfortable and convenient to the highway. This Holiday Inn Express fit the bill perfectly. Every single staff member I encountered was extremely kind and extremely helpful. The hotel is in a great location; I was able to get back on the highway in the morning and be on my way to my destination. The beds were comfortable and the rooms were yery clean. Even the breakfast was delicious.

  • Stayed: June 2013, traveled with family
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Thank space_mom2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayexp, General Manager at Holiday Inn Express Palestine, responded to this reviewResponded June 25, 2013

Thank you so much for your gvreat review. I will review it with my staff and they will certainly enjoy the praise. We pride ourselves in our East Texas Hospitality. Please feel free to return and enjoy more of the same treatment you received....Thank you again. Carroll Sigman

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Additional Information about Holiday Inn Express Palestine

Address: 1030 E Palestine Ave, Palestine, TX 75801-7312
Phone Number:
Location: United States > Texas > Palestine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Palestine
#2 Family Hotel in Palestine
#2 Business Hotel in Palestine
#3 Romantic Hotel in Palestine
Price Range: $107 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palestine 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Our house is your house is a tagline most applicable to Holiday Inn Express Hotel Palestine, a luxurious 62-room hotel rated among the most elite Express brand hotels in North Texas. Set among the beautiful pines and dogwood trees, Palestine is considered the Gateway to Texas. Come enjoy the 1800 historic sites that grace Palestine while staying with us. Our hotel offers modern luxury with impeccable service. Our hotel honors include five Reader s Choice Awards for Best Hotel and Excellent Quality Performer rating for unbeatable guest satisfaction. With an outstanding reputation we offer a fresh, clean and comfortable stay. Come and enjoy our newly renovated contemporary hotel guest rooms, equipped with free high-speed Internet, luxurious beds covered in triple-sheeted bedding and upgraded bathrooms with granite counters. Start your day with our hot complimentary breakfast, keep up your workout routine in our well-equipped fitness center and relax in our outdoor pool, heated whirlpool and brand new sauna. For business travelers we offer the convenience of on-site meetings with our personable meeting room and 24 hour business center. Enjoy our spacious guest king rooms, with in-room work desk, easy chair and high-speed internet for all of your business needs. Treat yourself to one of our spacious Jacuzzi suites. We will show you a new level of sophistication, only found at Holiday Inn Express Palestine. ... more   less 
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Also Known As:
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn

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