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Holiday Inn Express Hotel & Suites Ozona
Ranked #1 of 8 Hotels in Ozona
Hallettsville, Texas
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Noisy”
3 of 5 bubbles Reviewed September 24, 2013

As a Platinum Elite member, I usually try to stay in the IHG branded hotels, as I usually enjoy them. This one was very noisy, with guests either trying to repair their vehicles in the parking lot or standing around drinking. I do understand the area is booming with the oil industry, but quiet rules need to be enforced in the hotel and parking lots at all times.

Room Tip: Book highest floor and corner away from all the noise
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GC50MH56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review, October 9, 2013
Dear GC50MH56,

Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apologies for falling short of your expectations. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

105 reviews from our community

Traveler rating
    45
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    4
    3
See reviews for
22
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25
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
San Antonio, Texas
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

In addition to being one of the few towns to stop for the night on I10 in the western part of Texas, the Ozona area is in the middle of a fracking area of Texas, so the hotels fill up each night. It is best to make your reservations as early as possible. The first place we called was already booked, and the only room available here was wheel chair accessible.
Even though the hotel was full the one night we stayed in September 2013, they did keep food replenished for breakfast. They had a good choice and variety of food, so most people should be able to find something to eat.
The girl that checked us in gave us the name of a good Mexican food restaurant a short drive to the other side of I10. There's about three places to eat in Ozona that I am aware of. The hotel does have a vending area that includes frozen dinners if you do not want to go out to eat.
The only complaint I have is about the mattress. I did not sleep well as it was not level/firm.
The room and bathroom were both very clean, and linens fresh.
The hotel is not too far from the interstate, and loud trucks do exit and drive by the front of the hotel, so if you are in a room on the front side of the building, every so often you will hear large trucks drive by. Overall, considering the place was full/booked up, it was pretty quiet.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 210SATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenmoore, Pennsylvania
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 7, 2013

After a full day on the road my wife and I decided we needed to stop over for the night. Ozona was the eventual destination and being that we are Rewards Club members the Holiday Inn fit the bill perfectly. The hotel was conveniently located, easy to get to and had a ton of parking. We were greeted with fast and friendly service and were in our room in no time. The room was very clean. The bathroom was spotless. The bed was very comfortable. Breakfast in the morning was what you would expect to find in a Holiday Inn Express.

Two notes. First, due to the oil boom rooms are hard to come by at times and can be on the spendy side. Second, we discovered that nobody in Ozona, TX delivers food.

All in all, it was a very relaxing and enjoyable stay.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sykas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 27, 2013 via mobile

2 adults 1 teen 1 child. This hotel is new and conveniently located off highway 10 west. We arrives after midnight and service was prompt and courteous. Room was very clean as was restroom. Breakfast included pancakes, bread, coffee, juice, oatmeal, fruit, and a cool pancake making machine! The staff was very helpful as my son made too many pancakes! They even gave us a small to go bag and tray to take food to the room. Recommended for any weary traveler heading to El Paso. Thank you

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danimal3474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 1, 2013

There are limited hotel/motel rooms available in this area due to the oil boom. Oil field workers are everywhere. Book early in this area, especially for summer travel. This Holiday Inn had everything we have come to expect from the brand. Clean well furnished room, frig and microwave. As Priority Club members we received a bag with water and snacks on check-in. There were fresh cupcakes on the counter for all guests and a popcorn machine with fresh popcorn. Excellent bedding and mattress. Standard hot breakfast.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MagHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carefree, Arizona
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed June 8, 2013 via mobile

After riding our motorcycle 110 miles in driving rain, we pulled into a gas station in Ozona, TX. I called the Holiday Inn Express at about 9:30 am and explained our plight. Soaked through rain suits, boots full of water, etc. the desk clerk, Penny Ramirez, put me on hold for about one minute and came back with the good news. A room was available in about 20 minutes. We pulled into the hotel, unloaded our gear, and checked in, then off to our newly cleaned room. The room was spotless, the housekeepers all smiling and welcoming us. We used the clothes dryers and also dried our gear outside in the now hot sun.

The entire staff made it their business to see to it that we were comfortable. Penny Ramirez was especially helpful, as we're the three housekeepers who cleaned our room.

HI Expresses sometimes are a little pricey, but this place is well worth it. The rooms are great, the breakfast is the best I've had in any motel, the staff is extraordinarily courteous, and it is very obvious they take pride in their jobs and in the Holiday Inn Express.

If there were a sixth star rating, I'd give to this place!

Stayed June 2013, traveled as a couple
Helpful?
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portales, New Mexico
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

This place was superb! Great rooms, great service, great value. Staff went out of way to make me feel at home. Just a very friendly town in general. Even kids on the street helped me find a car wash. Great job Holiday Inn. Great job. You bet I'll be back.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge R, Public Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review, May 25, 2013
Thank you for your wonderful comments regarding our hotel. I have passed your appreciation on to our staff. We here at Holiday Inn Express and Suites Ozona, Tx strive to make our guests feel welcomed, appreciated and most of all valued. Our home away from home atmosphere allows our guests to feel comfortable and be themselves.

We look forward to being able to accommodate you on your next visit to our area.

Sincerely,

Jorge R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Ozona

Property: Holiday Inn Express Hotel & Suites Ozona
Address: 1308 Avenue E, Ozona, TX 76943
Phone Number:
Location: United States > Texas > Ozona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Ozona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ozona 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The new Holiday Inn Express & Suites Ozona, Texas opens in April 2009 and is conveniently located off I-10 at exit #365 halfway between El Paso and Houston. With the Crockett County Convention/4H Center, Rodeo Arena, and Museum less than a mile away, let s meet in the middle in Ozona - Biggest Little Town in the World . The Caverns of Sonora, Escondido Draw-Off Road Park, Fort Lancaster State Historical Park, and year round hunting are a short drive away. With our tourist friendly location of the Holiday Inn Express & Suites Ozona, TX, restaurants, fuel and Visitors Center within walking distance, our hotel is the perfect rest stop as you cross the great state of Texas. Anadarko Petroleum Corporation, DCP Midstream, Weatherford, Key Energy Services, and Crosstex Energy Services are some of the companies that call Ozona, TX home. The Holiday Inn Express & Suites Ozona Texas features 70 rooms including 16 suites. All rooms feature a free wired and wireless Internet access. Business travelers will appreciate conveniences like spacious desks in some rooms and our business center. Leisure travelers will enjoy our refreshing pool and exercise room. Out in the West, where the air is pure, the climate agreeable, and the people friendly Holiday Inn Express & Suites Ozona, TX - 'The best place on Earth to call home . ... more   less 
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Holiday Inn Express Hotel And Suites Ozona

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