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“Super Inn Super Stinks”

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Americas Best Value Inn And Suites- Odessa
Ranked #34 of 40 Hotels in Odessa
TX
1 review
“Super Inn Super Stinks”
Reviewed July 26, 2007

My child's all star softball team had a tournament in Odessa. Our team stayed in this hotel because it was close to the softball complex. The rooms were very dirty. There was some kind of food beside the bed that had obviously been there a very long time. The bathtub and bathroom floor were nasty. We were in a room with two double beds, with four people staying in the room. The whole time we stayed there we only had two towels and one rag for all four of us. When I called down to ask about getting more towels, etc. the gentleman said to come to the office and they'd give us more. We went down there and a lady told us there weren't any available. We had to reactivate our key everyday we were there. We would go to games in the morning, get back to our rooms in the afternoon to find that our keys would no longer work. The second day we were there, our rooms were never cleaned at all. To top it all off when we voiced concerns to the office, they were not apologetic at all, and not very helpful. I will never stay in another "Super" Inn anywhere again.

  • Liked — I liked nothing about it.
  • Disliked — The disgustingly dirty rooms with not enough towels and rags.
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KDK3X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    2
    40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Bella Vista AR
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2007

We arrived very late on a stormy night, arrived in our room, couldn't find a TV remote, called the front desk & were told to come get it (stormy night, no thanks). Had 2 identical pictures side by side, 1 with a 2' cracked glass. The heat worked just a few minutes, then went off. We slept & awoke to our freezing room with an ice storm outside, left a message for the manager to get refund. 3 weeks & several more calls later that were not returned, talked with very argumentative manager. So rude & sarcastic for 5 minutes, still sarcastic after she offered a refund 'to come out of the pocket' of 1 of her employees. No thanks; I would avoid them if possible.

Stayed January 2007
Helpful?
1 Thank momadotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Odessa hotels

Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2006

We arrived at the hotel around 11:30 pm. The front desk would not answer the phone to give us directions. The man at the front desk announced our room number to us and to other people in the office. Around 1am we were awoken by someone trying to break into our hotel room. While we were on the phone with the 911 dispatcher I was trying to call the front desk and again he would not answer the phone. When we went to the front desk with the police officer, the attendant appeared to be upset that we hadn't called him first. This hotel is in a very bad part of town, and is not safe for anyone traveling alone, or females traveling together. The rooms were also dirty, so were the bathrooms. They also have a weird odor.

  • Liked — The price was affordable
  • Disliked — The front desk service, the rooms and the man who tried to break in.
  • Tips/Secrets — Please do not stay here.
  • Stayed August 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank abryce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn And Suites- Odessa

Property: Americas Best Value Inn And Suites- Odessa
Address: 3023 E Highway 80, Odessa, TX 79761 (Formerly Super Inn And Suites)
Location: United States > Texas > Odessa
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #34 of 40 Hotels in Odessa
Hotel Class:1.5 star — Americas Best Value Inn And Suites- Odessa 1.5*
Number of rooms: 60
Official Description (provided by the hotel):
Americas Best Value Inn and Suites Odessa offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free deluxe continental breakfast, and free Wi-Fi throughout the property. Our guest rooms include microwave, refrigerator, hairdryer, 42 inch flat panel cable and satellite TV, ESPN, HBO, desk with lamp, table with chairs, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). Our hotel offers a 100 percent smoke free environment. Sorry, no pets allowed. We are located just off I-20 on East Highway 80. We are near attractions such as Presidential Museum, The University of Texas of the Permian Basin, and White-Pool House. Americas Best Value Inn and Suites Odessa is your best choice within the Metropolitan Statistical Area of Texas. We offer ideal accommodations and location whether you are in town for business, music or food festivals, sightseeing, or simply passing through on your way to Abilene. At Americas Best Value Inn and Suites Odessa our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn and Suites Odessa, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Super Inn And Hotel Odessa
Super Hotel Odessa

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