We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Place, Could use Better Beds”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn Odessa
Ranked #6 of 40 Hotels in Odessa
Certificate of Excellence
Reviewed March 17, 2014

I LOVE this place. They treat their military families really nicely. I love how clean and modern the facilities are. With that said, I've stayed twice and both times, could not adjust the bed and couldn't sleep well. But the person I was travelling with didn't mind the bed. So overall, I think it's a good hotel and would stay again.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 24, 2014

We are happy to read how much you LOVE this place! Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (230)
Traveler rating
Traveler type
Time of year
Language

157 - 163 of 230 reviews

Reviewed March 13, 2014

Everything at the Garden Inn was fantastic escept the very firm beds. These were suppose to be adjustable, but tried several times to get them to soften up, but they never did, which caused a restless night.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Jarret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 17, 2014

We are sorry to read you had problems with the bed and are looking into the issue. We would like to thank you for saying everything here at the Garden Inn was fantastic and would like to invite you back soon. Thank You for your review and for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

I had a recent oil and gas business trip scheduled to the Midland/Odessa area. Picked Hilton Garden Inn based on brand reputation and location to the offices I was visiting. I found the staff to be very friendly. The hotel is clean and well maintained. I found the wireless to be very useful with a strong signal. The area is very nice with a shopping center nearby and many of the typical chain restaurants around as well. Would definetly stay there again.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Daniel H C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 17, 2014

We are happy to read you enjoyed your business trip to our area and that you liked our hotel the Garden Inn Odessa. We appreciate your business and hope to be able to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014 via mobile

I've stayed here twice for work and both times I had a nice stay. People that complain about the price, it is high but that is about the average for the Midland/Odessa area. If you are on a budget, keep going East on I-20 and there is another Hilton chain hotel in Big Spring. It isn't a bad commute if you have business to do in Midland or Odessa and it's a lot cheaper.

Stayed: February 2014, traveled on business
Thank Clint P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 6, 2014

We are glad to read how much you like our hotel the Hilton Garden Inn Odessa and that you are a return guest. Thank you for your review and for your business. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

While the hotel, staff and food were great, the bed was lacking in comfort-ability. I tossed and turned all night. The bed is was so hard that my arms were falling asleep. I stayed at a Hampton the next night and slept great.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 6, 2014

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with the bed and that we came short of delivering what you are accustomed to and we sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

Awesome hotel you must try this hotel. I would highly recommend this hotel. The rooms are nice and roomy and the amenities are great. Food in the restaurant is very good and the servers are very friendly.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Marissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 6, 2014

Thank you for giving such a high recommendation of our hotel the Hilton Garden Inn Odessa.
Your review and your business is greatly appreciated. Thank You.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

The hotel is nice in a great location, but the rates are higher than others with the same value. Most of the staff is friendly and helpful, the fittness center is great for complete workouts, the hotel is clean, and rooms are comfortable.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this reviewResponded March 6, 2014

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. We are happy to read all the nice things you have said about our hotel and hope to see you again on you next visit our way.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Odessa hotels
1.1 mi away
Hampton Inn Odessa
Hampton Inn Odessa
#5 of 40 in Odessa
200 reviews
2.2 mi away
Best Western Plus North Odessa Inn & Suites
1 mi away
Fairfield Inn & Suites Odessa
Show Prices
Show Prices
Show Prices
2.4 mi away
Courtyard Odessa
Courtyard Odessa
#15 of 40 in Odessa
31 reviews
2.6 mi away
La Quinta Inn Odessa
La Quinta Inn Odessa
#16 of 40 in Odessa
139 reviews
0.1 mi away
Holiday Inn Express Hotel & Suites Odessa
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Odessa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Odessa

Address: 5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Odessa
Price Range: $101 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon and getaroom.com so you can book your Hilton Garden Inn Odessa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Odessa Hotel Odessa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing