We have been booking choice hotels since 2004 and have always been treated well, however there is always a first time and this one is it! We booked online for 1 night, king bed. We asked when we got there, if we could change to a room with 2 queen beds as our grandson decided to stay too! NO, they couldn't do that even though they had 11 vacant rooms because we booked online, however if we wanted to pay for a room and lose our points we could do that. Didn't have a rollaway bed, didn't have any extra sheets or blankets to make a palet, nor did they have extra towels, they did have 1 hand towel and 1 washcloth. The room did not have wi-fi, coffee pot, lotions, etc. But front desk kept saying if there was anything they could do let them know! Go up the road about 1/2 mile to the Sleep Inn and be treated and accomodated like you should be.
- Official Description (provided by the hotel):
- The Econo Lodge Inn & Suites New Braunfels is a new construction hotel that opened for 2008 and offers the amenities you are looking for. It is a 100% smoke free hotel and offers a free breakfast, outdoor pool with heated spa, free high speed internet, fitness center, and guest laundry. The rooms all have microwaves and refrigerators. The hotel is conveniently located near several food outlets and all of the New Braunfels water attractions including Schlitterbahn. ... more less
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- Also Known As:
- Econo Lodge New Braunfels
- New Braunfels Econo Lodge