We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Place Ever”

Antoinette's Cottage
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Antoinette's Cottage
Ranked #12 of 12 New Braunfels B&B and Inns
Reviewed October 31, 2008

This was the worst experience ever. The A/C was broken so every night it was freezing cold and during the day muggy and Cheryl refused to call anyone, fix it or give us any credit. The so-called grand breakfast was kolaches (one per person) one day and fast food burritos the next, plus we had to wake her up! She complained when we asked for fresh towels which she never gave us, she wanted us to reuse the ones we had and we ran out of toilet paper and had to buy our own because we cleaned our own rooms! Not to mention she lets her dogs run in and out of the whole place and one dog had gotten into a skunk! She rarely knocks and is constantly coming into your room, and we just felt she had to be lonely or something. We had also agreed to a cheaper rate because we were debating between two B&Bs to stay at and she gave us a cheaper price but when we got there she claimed she never agreed to it. Overall it was a bad experience and we will never go back.

  • Stayed: October 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank marisakat2126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dancer5224, owner at Antoinette's Cottage, responded to this reviewResponded November 6, 2009

I had a family emergency and had to leave for the day and evening on Sat. I asked these ladies if I could clean this room before I left at 2:00 P.M. They refused to let me and assured me they had plenty of towels, toilet paper, etc. I was surprised when they told me the next morning they had run out, as I place three double rolls of TP in each bathroom. One of the women insisted on calling the dogs into the room against my objections on Friday, and all were constantly coming to the connecting door and asking for wine glasses, openers, napkins, directions, ironing boards, fans, etc., hence my coming and going. They left their door open indicating they wished me to come in to bring the many items they had requested, and each time I did come in, I was asked many questions, hence the conversations. I do not know of any other B&B which provides this kind of service, as we are not 5 star hotels with room service staff.
As to the breakfast, I serve breakfast tacos from the same place everyone else does, so I do not know what she was expecting. I offer a great deal more on these tacos with lots of homemade salsa, pico de gallo, fruit, etc. I discuss breakfast with guests at check-in and they agreed to it and told me how many of each item they thought they would eat. Apparently, someone had a much larger appetite than indicated, although no one told me they wished more, as I had much to throw away.

I never agreed to a cheaper price, as this was the Wine Festival, and I could have booked this room many times over at a higher rate, as my competitors do. I believe she had confused me with another establishment further from Gruene. I think this confusion generated her hostile response.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (22)
Traveler rating
Traveler type
Time of year
Language

20 - 22 of 22 reviews

Reviewed August 24, 2008

We cant say enough good things about Antointtes Cottage! Cheryl the owner treats you like family. No matter which room you choose to stay in, you are in for a real treat. The location cannot be beat. Gruene Hall and numerous shops are literally within a minutes walking distance. Coffee and and breakfast on the front porch can't be beat! Sherry has been a Gruene resident since about 1974, so she knows the town and can give good advice on anything you want to do during your stay. Needless to say when we are ready to go back to Gruene, we will be stayinging an Anotinette's Cottage! Chris and Rosy

  • Stayed: August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank lostthorne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2007

Recently, in September of this year, we stayed at Antoinettes Cottage in Gruene, Texas. This is one of the loveliest B&Bs we have ever visited! The hostess was very charming and gracious! We recommend this B&B very highly! The rooms were exquisite and spotless! Truly a lovely experience! Carole & Guy

4  Thank Carole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Braunfels hotels
1.0 mi away
Gruene Outpost River Lodge
Gruene Outpost River Lodge
#23 of 33 in New Braunfels
110 reviews
2.1 mi away
Hilton Garden Inn New Braunfels
Hilton Garden Inn New Braunfels
#2 of 33 in New Braunfels
550 reviews
3.0 mi away
Courtyard by Marriott New Braunfels River Village
Show Prices
Show Prices
Show Prices
2.2 mi away
Homewood Suites by Hilton New Braunfels
0.1 mi away
Gruene Mansion Inn Bed & Breakfast
0.3 mi away
Gruene River Inn
Gruene River Inn
#7 of 12 in New Braunfels
101 reviews
Show Prices
Show Prices
Show Prices

Been to Antoinette's Cottage? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Antoinette's Cottage

Address: 1258 Gruene Rd, New Braunfels, TX 78130-3004
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #12 of 12 B&Bs / Inns in New Braunfels
Price Range: $227 - $300 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Official Description (provided by the hotel):
Beautiful rooms, comfortable beds, delicious food in oldest house in Gruene. WIFI, fridge, robes, hairdryers. A furnished porch and a pergola in the garden are ideal for visiting friends or just relaxing. Hot tub area, secure storage for bikes. Welcome to your new favorite place to stay! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Antoinette's Cottage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing