Friendly staff when we checked in.
Room seemed very clean (no hair in the bathtub, linens smelled fresh).
They have a special remote for the tv that is supposedly anti microbial and easy to clean. (seems small, but it was cool).
I booked on a low price guaranteed type of site but called the hotel to see if they did price matching. They do not. I prefer to book through the hotel to get any sort of rewards they might offer.
Hotel/Motel set up. Some doors were inside in a hallway. Ours was on the outside of the building and you had to force the door shut.
Not all rooms offer a fridge or microwave.
Limited seating in breakfast area. Maybe not so bad during the week, but on the Saturday morning, we had to sit on the couches and eat from the coffee table.
Breakfast only offers basic foods; boiled eggs and a waffle maker were available. (Waffles were tasty). No biscuits, gravy, or other items you might think would be on the buffet.
At first I thought it was just me, but room is somewhat damp. On the second day our room smelled slightly of mildew.
Our room was non smoking, but the people next door would just step outside and smoke. This allowed some of the smell to come into our room.
This hotel has been around for a while and you can tell it hasn't had any renovations in a while.
And maybe it's just because we were there on the weekend and the location is naturally higher priced -- but this room WAS NOT WORTH the rate we paid, even using the discount hotel finder. Next time I will stay a few minutes farther from Schlitterbahn to get the quality I expect for the dollars I spend.
- Official Description (provided by the hotel):
- The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more less
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- Also Known As:
- Best Western Hotel New Braunfels
- Best Western Inn And Suites
- Best Western New Braunfels
- New Braunfels Best Western