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“Great food and service!”
Review of Shogun

Shogun
Ranked #108 of 263 Restaurants in New Braunfels
Cuisines: Japanese
Restaurant details
1 review
“Great food and service!”
Reviewed August 15, 2014

I took my mother for lunch since this was a new restaurant so we wanted to check it out. The steak was very tender and the portions were perfect for lunch. The wait staff was very friendly and attentive. Dean who is the manager, came by our table several times to make sure we were okay. The decor was very upscale and the restaurant was very clean. Will go back again for sure!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Visitor rating
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    7
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New Braunfels, Texas
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Overpriced ”
Reviewed July 1, 2014 via mobile

Food was average but way overpriced. Maybe a place for s poo special event but there are better places for equal or less money on town.

Helpful?
1 Thank bckelso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Level Contributor
96 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Sushi was very good, but rest of the food was just average”
Reviewed June 16, 2014

New restaurant in the New Braunfels area, so maybe still some work to do. Ordered sushi as a starter. Took a while to come out, but it was very good. Nice presentation and good flavor. Entrees not so much. Our table ordered a variety of dinners. Chicken, steak, and Calamari. The were mostly okay (the white rice was actually overcooked), but the meats were not great. The chicken was cooked to where it lost its tenderness. The Calamari was either not fresh, or overcooked, or both (rubberband result), and the steak was okay. Predominant flavors were soy and butter. Staff was nice and the Teppan Yaki show (we didnt sit at the grill) seemed appreciated by other diners. If we go back, we'll stick with just the sushi. Forget the rest.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Scott2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
152 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“The food was a "C" level, with customer service as a drop out!”
Reviewed June 16, 2014

I understand this place is just opening, but having the correct servers in place makes the entire expereince worthwhile. Our female server, kept touching her nose and face, yeah enough about that.

Drink service was exceptionally slow, for an early dinner, right at 5pm. The restaurant was not that busy and plenty of employees on the floor to assist.

We chose to sit at the teppanyaki tables, and order some sushi as well. The sushi itself was average, nothing bad to say about it, just didnt have an impression. The serving size of the meal itself was particularly smaller than I expected for a $ 25.00 meal. The fried rice was not enough to fill our little bowls for each person, only four of us.

The biggest item was that our server, kept mixing up our order with another table, this resulted in the need to inspect our bill and send it back 4 times in order to be corrected. We were also charged the incorrect prices ( adult prices, not listed on menu ) for our each of our kids entree's. After muh debate with the watress, we were able to get a "Manager's Discount" that was roughly .90 cents greater than the price difference that should have been removed originally.

If your looking for a great meal, this isnt the place, if your looking for your just average customer service, this isnt your place. As someone would expect my family and I were not thrilled or even satisfied with the service we recieved, and I hope that the $7.00 tip I left on a $ 99.00 bill reflects that fact that this service was very sub-par.

With all that being said the decor of this new place is wonderful, clean uniforms, pleasant ambiance overall. Very easy and bountiful parking as well.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kellen007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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