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“We loved it and we'll be back.”
Review of Rio Raft & Resort

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Rio Raft & Resort
Luling, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We loved it and we'll be back.”
Reviewed August 25, 2011

We loved it and will be back. Their cabins were very comfortable and stocked with the necessary items and the view from the from the river front decks was terrific . The tubing on the Guadalupe river was great, the river flow was a little low but perfect for the small children. Everyone had a great time!

  • Stayed March 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank psnelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
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    7
    2
    10
See reviews for
30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Tomball, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2011

We had seven RV spots all together and had a wonderful time. The place is clean with good river access. The staff is pleasant and there is security at night. We come the the guadalupe river a couple of times a year and this was our first stay with Rio Raft Co. We will definatley come back!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TryMy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2011

My wife and I took our 6 and 4 year old to Rio this year (2011) for their first river trip. I had been many times as a tent camper. We decided to rent a cabin and I wasn't sure what to expect. It was perfect. Our private patio was aprox. 150 yards from the river front. Awesome view. The room was cleaner than some hotels I've stayed at. It had every accommodation...even cable TV!
We swam in the large swimming pool a couple of times. Very clean pool.
The man at the tube rental for Rio totally hooked me up. The river was slow but honestly that's safer for the kiddos, way I see it anyway. Its quiet at night. Everyone, guests and staff were polite and friendly. Totally exceeded all expectations.
It wouldn't be an honest review if I didn't knock something so...the beds are a little stiff. That's the only negative thing I can think of.
Take your family here. You won't regret it. Ill be back next year.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbstew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2011

I stayed with my husband and another couple the weekend of May 13th in cabin 3A at Rio Raft. It was perfect! Price is right, staff is friendly, convenient escort to the river to float, everything you may have forgotten can be found at the property store, beautiful view of the river from the cottage, perfect size cottage for 4! We will be back!

  • Stayed May 2011, traveled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank cyw1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 7, 2011

Despite all of the negative reviews, we decided to rent a 2-bedroom cottage here for our anniversary weekend. We took another couple also. The resort was in a good central location, and the river was beautiful and very peaceful. (Great Fishing spot). The resort looks just like the pics on the website. Nothing fancy, but definitely very clean and provides all the basic necessities. (I will upload some inside pics...b/c I was unable to find any before my stay).

**Office Staff** We were particularly worried about receiving bad customer service after reading the other reviews....however, this was NOT the case. We were treated very nicely, the entire time. We spotted the security guard on the golf cart once, but he never bothered us.

Overall, this is a nice peaceful spot for couples, or even families. I would definitely stay here again.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tripaholic06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wimberley tx
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 30, 2010

If you want to stay on the beautiful Guadalupe River and be near all the atractions that the Hill Country has to offer, stay at Rio Raft. The staff will help you with everything you need to make your stay fun. Rafting, tubing or just relaxing with the beauty of the hill country all around you is in store at The Resort. Close is New Braunfels, where in the fall has Wurstfest Celebration, Gruene has shopping and the oldest dance hall in Texas, and there are many winerys in the area. Any time of year is good at Rio Raft.. Experience all the seasons the hill country has to offer at this resort.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hudsononthecreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seguin texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 13, 2010

We have stayed here about 5 times. We have always liked it because its close to our home and other convienences. But I dont believe we will be back. Our concerns are equal to those that have already posted. The lady in the office was rude and the "security person" in his golf cart, which drives faster that 5 MPH, was just a jerk. Our ages are 55 to 67 and we were treated like 15 to 17. They have no respect for their customers and watch them as if they are going to steal something. They claim to be "family Oriented", but the "security staff's" wife, hollered obscenities to someone who was driving a little too fast???? They claim to have "WiFi" , ha, if you can find it. When asked about it at the office, she just laughed and said, yeah some times it works and sometimes it doesnt. Just move around the park! Yeah, I can see that one. They decided to pack the roads with a "rolling Machine" that vibrated the entire camp grounds for 8 hours straight. Loud and so annoying!! BUT at 11:30 pm, when there were 5 RV's there, and we might have been driving 8 MPH, he chose to drive over to our site and chew us out for driving over 5 MPH. Obviously there has been a change in management to the worst because it hadnt been that way in the past. You would think in times of econimic destress, you would have better customer service.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank connieo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rio Raft & Resort

Property: Rio Raft & Resort
Address: 14130 River Rd, New Braunfels, TX 78132-2118
Location: United States > Texas > New Braunfels
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #7 of 30 Specialty Lodging in New Braunfels
Price Range (Based on Average Rates): $
Number of rooms: 25
Official Description (provided by the hotel):
Rio Raft is a quiet, family oriented resort and RV park. We are perfectly located on the banks of the beautiful Guadalupe River. We have cabin rentals, RV sites, and camping spots available for your river getaway. We have a 1/4 mile stretch of river frontage and offer river trips in either tubes, rafts, or kayaks. Come cool your heels in the chilly Guadalupe River at Rio Raft! ... more   less 
Also Known As:
Rio Raft And Resort
Rio Raft Hotel New Braunfels

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