During my first visit at this restaurant (attending a Birthday Dinner with friends), we experienced horrible customer service from a waitress named Brittany!!! Because my friend Kim brought it to our attention that 15 % gratuity was included in the bill and that we didn't have to tip her, Brittany snatched her credit card and threw her receipt at her! Her manager backed her up!!! If you want to experience crappy service at a Germany restaurant, then please eat here :P !!!