Stayed one night and room was dirty and AC didn't work. GM offered to come exhange the AC for us...WHAT?! A wall unit...really! But he wasn't available, so girl gave us another room, which smelled like smoke even though it is a non-smoking facility. Front desk girl that night was helpful as could be, the girl the next morning didn't really like her job. One waffle maker made for a long wait and at one point breaker went off. Rooms were not clean, smelled but we tried to make the best of it. Asked for another room to stay as we were going to stay another night and GM/owner didn't give us a break and for the principle of it I paid a higher price to stay at another place because whoever runs the place, runs a very bad business. It's said when you have a bad experience you will never forget and this is one of those times where we will tell whoever will listen to avoid this place..period.I'm not a bitter man, but my family tale needs to be told and the truth to be known.
- Official Description (provided by the hotel):
- Howard Johnson Inn New Braunfels is conveniently located off of interstate highway 35, only minutes away from Schlitterbahn Water Park and Guadalupe River where you can enjoy tubing, rafting, and canoeing. Landa Park and McKenna Children's Museum are only a short drive away. Gruene Hall is Texas' oldest dance hall and the Texas Ski Ranch offers all sorts of extreme sports. San Marcos Factory outlet malls and several golf courses are only 10 miles away. A variety of restaurants and cocktail lounges are located in the surrounding area, with many of them within walking distance. ... more less
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- Also Known As:
- New Braunfels Howard Johnson