We were joining a large group that has stayed at this 'resort' for many years...so we already knew it was not a high-end operation. But, we expected a simple, clean room.
Our room however, was incredibly filthy. The room had a disgusting smell that we could not ever get rid of. AFter the 2nd night - we realized that one of the beds in our 2 queen room was totally infested with BED BUGS!!!! We have all come home from our weekend trip covered with horrible rashes (including our 3 young children). We are still itching and suffering several days later. We have had to wash or 'quarantine' everything that we brought on the trip for fear of bringing the bed bugs home. The worst part - the manager of the 'resort' did not apologize nor did he really care when we showed him the problem (which was indisputable when viewing the mattress covered in the bed bugs!).
I agree with the earlier review...the location is great...but certainly not worth the experience that we had.
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- Also Known As:
- Other Place New Braunfels