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“Price gouging at it's worst.”

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Super 8 New Braunfels TX
Ranked #16 of 32 Hotels in New Braunfels
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298 reviews from our community

Traveler rating
    95
    99
    57
    28
    19
See reviews for
132
70
26
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Norwegian first
  • Spanish first
  • Any
English first
HALTOM CITY
1 review
Reviewed October 10, 2012

We arrived late in the evening, so the lobby was closed and I had to use the service window. It was quite chilly and windy, but the gentleman at the front desk was very expedient and friendly. The room was clean and the bed was comfy.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank SARAH R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitality8, Manager at Super 8 New Braunfels TX, responded to this review, November 29, 2012
Thank you for taking the time out of your day to write this review of us. I am happy to hear that my staff took care of your needs. Our lobby doors do close at night, but we are open 24 hours a day to attend to all of our guests needs. We hope to see you again on your next trip to Beautiful New Braunfels, TX. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AUSTIN
1 review
Reviewed October 9, 2012

They couldn't find my Wyndham rewards number, so they couldn't credit my account, which in these days with the age of technology should be a breeze. And some man walked into my room, no knocking or anything just entered my room, claimed to have been maintainance. I am certainly glad I had my clothes on. We are going on spring break in march of 2013 and i don't think we will be staying with y'all.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank TAMARA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitality8, Manager at Super 8 New Braunfels TX, responded to this review, October 16, 2012
Dear Guest,

Thank you for writing a review of our hotel, good or bad, I love to hear both sides so I can improve in whatever areas I need to. After all, we are in business to take care of our guests. As far as your points are concerned, if you would contact our hotel, and ask for Arti, the manager, she will look into this for you. I assure you we will take care of this rapidly. As far as the gentleman walking into your room, I did speak with my maintenence gentleman, who is also an honest retired military man. He did mention that he was in such a hurry to get something fixed in your room, that he forgot to knock. He did not realize it was occupied, and wanted to make sure it was taken care of before a guest entered the room. Please accept our apology for this incident. I assure you we do not make it a practice of this. Our guests are always our priority, and I hope you give us another chance to prove that to you. Thank you for staying with us, I hope to see you on your next trip to our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 New Braunfels TX

Property: Super 8 New Braunfels TX
Address: 510 Hwy 46 South, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Braunfels
#4 Business Hotel in New Braunfels
#7 Family Hotel in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Braunfels TX 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Super 8 of New Braunfels, TX. is a multiple "Pride of Super 8" designee, which is given to only the top 10% of Super 8's, worldwide. This location was fully renovated in the spring of 2014 with new furniture, flat screen TV's and new bedding for our guests comfort. We continually pride ourselves on being clean & friendly. That is why we ask our guests: Why stay anywhere else... ? ... more   less 
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Also Known As:
Super 8 New Braunfels
Super Eight New Braunfels
New Braunfels Super 8
New Braunfels Super Eight

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