The hotel was above my expectations. We went on business/pleasure. My husband and I were so grateful for the friendly staff that gave us information on local restaurants and attractions. They made things easy-to-find and went out of their way to spend time and ask questions about what types of entertainment we enjoyed. We are challenged when it comes to directions, so I called the hotel upon arrival to New Braunfels, and the front desk clerk gave me step-by-step directions from my location, as well as "call me back if you get lost". Now, that's customer service!
The room was very clean, comfortable, and modern. One thing I really liked was that it had plenty of electrical outlets and a desk with USB hookups for all our electronical gadgets we can't live without. The bath was spacious, and the small samples of products were high quality, which I appreciate since I have allergies. The beds, which I wish I had at home, were comfy and attractively made.
There is a small shop that offers late-night goodies, such as candy bars, ice cream, etc...and the breakfast bar was loaded with scrumptious goodies that met everyone's different tastes. We loved the pool area that included an outside space, but we do wish it had stayed open later on weekends since we were out and about until 10:00, which was pool closing time. I'd love to have used the jacuzzi--maybe an adult only hour or so? But, it was very clean and well maintained.
We had a wonderful, relaxing stay here! I'll definitely book again soon.
- Official Description (provided by the hotel):
- Whether travelling in Texas for work or on vacation, the Fairfield Inn & Suites New Braunfels brings the relaxation from home. In close proximity to IH-35, our hotel is near some of the city's best attractions - from Schlitterbahn Waterpark to Historic Gruene and the San Marcos Outlets. Impeccably appointed rooms and suites boast plush bedding, free high-speed Internet access and many other famous amenities. ... more less
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- Also Known As:
- Fairfield Inn And Suites New Braunfels
- Fairfield Inn & Suites New Braunfels Hotel New Braunfels