I was charged $300.00 fo damage that was pre existing. The door jamb was broken when we received the cabin. Check out was at 11 and we waited until 11:30 to leave we had no key to the unit and the total for one night was $412.00. They hit my card for an additional $300.00 and did not even call me to authorize the purchase. Has anyone had a simular experience with the 8 man cabin and damages I may need witnesses for small claims court . The bad part is I did enjoy myself and was going to book again for forth of July weekend. Professionalism is a must.
- Also Known As:
- Billy Goat`s Gruff Campground Hotel New Braunfels