I stayed at this hotel recently with two friends. For starters, when I called to confirm the day before that I had a reservation the front desk clerk who answered the phone was very rude. I asked if he had a reservation under my last name and he immediately said yes without even checking the system because I then continued to ask what is the first name on the reservation just to be on the safe side. He then had to actually look me up in the system and made it very clear that he was not happy about it. I asked if I could have a late check-in and the man said their hotel does not do that for people. I decided to overlook this rudeness and still give the hotel a chance, when I got there the next day the woman working the front desk was sitting on the computer on facebook (both times that I went to the desk). Our room was even worse. There was a used band-aid stuck on the bathroom door, it smelt terrible in the room, and we then discovered a wet used towel inside the made bed, along with a dirty sock (which neither belonged to any of us). This makes it very obvious that the cleaning service did not even bother doing the proper routine or even change the sheets on the bed. I was completely disgusted and would not recommend this hotel for anyone, it was no where worth the $100.00 I paid for it.
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- Also Known As:
- Days Inn New Braunfels Hotel New Braunfels
- New Braunfels Days Inn