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“River Run Down Condos is a better description”

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RiverRun Condominiums
Reviewed July 11, 2008

Unit 110B was terrible. The carpet was filthy, faucets leaked, beds were lumpy, furniture was broken, limited towels for bathing. The entire site is under renovations and the website and staff did not mention anything. The unit is right by the train tracks and be prepared to be startled out of bed at least three times a night. When I brought the condition of the unit to the staff's attention there was nothing that could be done without a hefty cancellation fee of $200 to be switched to a nicer unit. I did get a small reduction on the rate but that did not really make up for the issues. Be sure to ask a lot of questions prior to renting. We stayed for 5 nights and I could not be happier to be home due to the uncleanly unit.

  • Stayed: July 2008, traveled with family
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2  Thank Houston_Vaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 33 of 33 reviews

Reviewed June 25, 2008

We booked our condos (2 of them) two months in advance of our trip. Our experience started with River Run Condos calling one of our families that the owner of their condo wanted to have the condo that weekend and that their reservation would have to be cancelled three weeks before our arrival. However, the office found another condo at River Run but it took about a week for them to get back with us. The room they found for us was in a totally different building in the complex. This trip was a family reunion event and we wanted the rooms to be close but now the rooms were in different buildings on opposite ends of the complex. This doesn't make for a convenient family reunion type of atmosphere. The two rooms were not close as far as amenities were concerned.

My particular condo was nice with one good bed but the other one was lumpy and not comfortable at all. I think the condos should have a standard for the owners to keep the furniture up-to-date. All the condos should be comparable since they all are the same price. When people pay that much for a condo the furnishings should be good.

Even at night, the air conditioner never got below 71 . Not good when you have a family of 5 in the room.

We were not advised that the River Run Condos were under construction. We were awakened at 8:00 a.m. on Monday morning and were told we had to move our cars out of two of the parking garages. "Just find a place". . Check out time is 11:00 a.m. not 8:00 a.m. but since we were leaving that morning we had to pull our cars out in the sun and pack them instead of doing all that in the shaded garage

The office didn't know where the horseshoes were or even who had checked them out so that was a lost cause. The hot tub worked only one night. We were there four nights.

There really should be an on-site security even during the week. We were kept up until 2:30 a.m. on Sunday night from teenagers in the room above us running around their room and jumping up and down off the beds. Their parents were staying in the room next door to them and had no idea what was going on. If we had known, we would have knocked on the parents' room at 2:30 a.m. and complained. We lived through the aggravation but really should have just given up and called the local police.

Otherwise, we had a good time and the condos are in a good location.

Thank btiger67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2008

I love these condos. Great location for families as well as groups of friends looking for a great get away. Located on the Comal River... a great place to stay if you want to float the river and have your place near by. There are several tube rental companies right by the condos, so you can rent tubes - float and the shuttle will bring you right back to your condo.

There are one and two bedroom condos - great deal. We always get a two bedroom - two bath and typically have between 6 & 8 people stay. All of the condos have balcony's which look out onto the water. There is a kitchen which is full stocked with dishes and such. We hit the HEB on our way in and stock-up with food. There are BBQ pits and basketball courts outside near the water.

I encourage you to look on-line and see the pics as these are individually owned condos that are leased by one company. Some of them have been remodeled and are super nice... others need a little work.

Great place, highly recommend.

  • Stayed: May 2007, traveled with friends
    • Value
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3  Thank shaybaby25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about RiverRun Condominiums

Address: 500 N Market St, New Braunfels, TX 78130-5034
Location: United States > Texas > New Braunfels
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #26 of 31 Specialty Lodging in New Braunfels
Price Range: $262 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — RiverRun Condominiums 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Riverrun Condominiums Hotel New Braunfels

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