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“Good Location - Bad Condo”

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RiverRun Condominiums
Silsbee, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good Location - Bad Condo”
1 of 5 bubbles Reviewed June 14, 2013

The only good thing I can say about the RiverRun Condominiums is the location on the river. Everything else was bad. The room was rundown, the appliances did not work, there were not enough towels/linen, and the staff was rude.

And good luck getting back your deposit!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 821James_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
    12
    7
    1
    3
    3
See reviews for
14
3
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Houston
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

River Run condos are recently refurbished and it shows! Everything is new, from the parking, sidewalks to the elevator and walkways. Each condo unit is owned individually and most have been recently renovated. We stayed in #306 last weekend and it was awesome. With a double patio overlooking the river, we spent a lot of time dining and laughing on the patio. The river was amazing and access is right on-site. It couldn't be more convenient. Tubing on the Comal is a one of a kind experience.

Room Tip: You can choose your room off the website. A double patio is nice!
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AllSmilesHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Level Contributor
183 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed May 19, 2013

This is a great location for tubing the Comal River and/or visiting Schlitterbahn water park, but ... the condos are noisy (poorly insulated so you get lots of noise from the neighboring units) and VERY close to active train tracks.
Having Texas Tubes right next door (and offering a discount on your tube rental if you tell them you are staying at River Run) is a big plus - tubing from this point results in a 3 hour tube ride that is nothing short of great.
Enjoy your stay - but you might want to bring along some earplugs!

Room Tip: Avoid the first floor and building C as these are the noisiest.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trravelling_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiki Island, Texas
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We loved it here- great location to town and perfect views of the river! We stayed in unit 203A and it was perfect for two couples- all the basics and then some were provided- pots, dishes, coffee maker, etc. Loved being able to walk into town for dinner and drinks and also being able to just drop a tube right out front and float!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank merdmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 9, 2012

The condos for rent are owned by individuals that rent them directly or are rented by the River Run staff by calling or through thier website. We stayed this past weekend in #102 and stayed in another last year. We were very happy with both condos we have rented although we were dissappointed that there was no satellite or cable TV, only a DVD player to pass the time when you were resting in the room. River Run is located right next to Texas Tube which makes it easy to rent and ride a tube down the comal river. The grounds are nicely done with furnished grills that you can use with bring your own charcoal. I would give them 5 starts, but I feel they are a little too expensive and 2 nights in a 2 bedroom condo was $705 (this includes thier mandatory $75 cleaning fee). Also, I don't care for the rules of checkout, for example putting the towels in the shower, taking out the trash, running the dishwasher, etc. I feel like the cleaning crew should take care of all this for $75 that is mandatory to pay. TV service will completely subjective as to whether the owner of the condo has service or not.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A-Steel-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Porte, Tx
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 16, 2010

We have stayed at River Run several times, and always stay for a week at a time. We always have a great time. We go with three other families who are my inlaws. Their kids love the basketball courts. (the grown kids too) We always hang out by the river and barbecue on the grills. It is a super convenient spot for floating down the river since there is a tube rental place right next door. We were there during the renovations last year and yes, it was a little weird, but we were told about it over the phone when we made the reservations. Everyone has to renovate sometimes and I would hate for them to get a bad rap because of something that needed to be done, one season. It is true they are not the most modern and luxurious on the river but the price reflects that, and they are in a great location. I do think they should set a standard for how the owners need to keep their unit up. The one we stayed in was super modern and beautiful, but the one next door that our family stayed in, definately left a lot to be desired. The prices were the same and they should not have been. My review may have been different had I ended up in that unit. All in all, it's a nice place, with a nice atmosphere and we will go back.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovefurryfriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 2, 2009

When we arrived NO one had mentioned the whole condo facility could fall down an was propped up by 3 in pipe on every floor on the front and back balconies. The parking garage had insulation and metal hanging down w/ pvc pipe exposed. Signs were posted everywhere 'NO MORE THAN 4 PEOPLE STANDING BETWEEN PIPES." The floor seemed to give if 5-6 people stood in one place. The floor was dirty and the sheets did not seem very clean (comforter was really dirty!!) Tghere was a huge hair ball and hairs on the couch pull out that had to be completely stripped and all the mattresses were badly stained. The toilet ha to be plunged, The A/C could not be turned down beause it would "freeze up " and the fridge would not cool things that were hot, it would take 3 days fo things to get cold. these notes were posted in the condo!! Train comes throught 2-3 times a night so be ready to be blasted out of bed!I The hot tube did not smell clean or look like it had been tended all summer. DIishes in the DW when we arrived (CLEAN OR DIRTY???) Front porches leaked when it rained . No detergent to wash or start load of dirty towels before we left as was stated in contract.. *FOR 125.00 CLEANING DEP-THEY CAN START DW AND WASHING MACHINE*THAT SEEMED TO BE THE ONLY THING THAT WAS CLEAN!!! PICTURES ARE DECEIVING. LOOK AROUND BEFORE YOU SIGN W/OUT SEEING INSIDE CONDO!!!!!!! pull back the sheets!!!

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank soccermom16Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverRunCondos, Manager at RiverRun Condominiums, responded to this review, November 10, 2011
Our condos have undergone extensive remodeling which included new walkways, patios, siding, doors, windows, new roof along with new sod and parking lot. Many of our owners have remodeled the interior units as well. We would love for you to visit and try us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RiverRun Condominiums

Property: RiverRun Condominiums
Address: 500 N Market St, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #8 of 30 Specialty Lodging in New Braunfels
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — RiverRun Condominiums 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Riverrun Condominiums Hotel New Braunfels

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