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“Nice place”

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SureStay Hotel Mission
Ranked #4 of 9 Hotels in Mission
Red Oak, Texas
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place”
Reviewed February 8, 2014

Right on the service room of Highway 83 Nice clean Place. Breakfast left a little to be desired but we were late arriving. Staff was very helpful. ADA room was nice plenty of parking. Big room Ice box Microwave, coffee pot. Do like being to park right in front of room.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
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    11
    7
    5
    5
See reviews for
24
7
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6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Anchorage, Alaska
Level 5 Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 21, 2012

This hotel located in a seemingly endless mall convenient to the expressway, but don't miss the entrance because it is on a one-way frontage road, and the only access is via a road that has potholes that will swallow a truck! The staff was pleasant; rooms were clean and comfortable; breakfast was the typical carb-loaded continental breakfasts. Just your basic hotel.

Room Tip: Lot's of bags? Request the lower level.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2011

Great location, easy to find. Plenty of parking. Friendly staff. Very helpful reception. Excellent breakfast. No complaints. Would definitely stay here again if visiting this area.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 5 Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 11, 2011

The hotel was a nice place to stay. Here are the pros and cons.

Good-
1. Room size. We had a double and there was plenty of room to move around and lots of space. There was also a fridge and mircowave. And it was very quiet in the room after 10 or so. Sleeping was easy.
2. Bathroom. Shower had plenty of pressure, very hot water if you liked, and was very clean. Vanity area was also very clean.
3. TV. Excellent channel selection! Almost 100 channels!
4. Location. Luby's cafeteria next door, McDonalds and Pizza Hut steps away, and grocery as well as convienence stores a block away. Easy to find as well.

Bad-
1. The room looked very clean, but after walking around in the room for a bit my white socks were coated black on the soles. Not just a little bit, either. The carpet looked clean but it obviously wasn't. The Mrs stepped on the carpet without socks at one point and mentioned it felt sticky. My guess is a carpet shampoo is severely needed.
2. Bed. The beds were pretty worn dispite looking pretty new. The springs were worn out on them and caused a fantastic backache the next day.

The negative points aside this hotel was decent for the area and I wouldn't mind terribly if I had to stay there again. Some sprucing up here and there would make this hotel excellent.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bxb4784f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 7, 2008

Changed my room from a king so I could stay on the ground floor. Hotel desk not too competent. Room smelled - reeked -like they vastly overused carpet deodorant. Didn't try to change rooms due to the front desk issues. Have always had good luck with BW's. This was a bit dismaying. Room I stayed in ended up being a handicapped room, so perhaps it wasn't used much and the air was stagnant.

  • Liked — Park by the door.
  • Disliked — Smell of room.
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank STXCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission, Texas
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 23, 2006

I loved my stay at the Best western in Mission!! I had booked a different hotel down the street and was mortified at the conditions of the room and the attitude of the rude staff!! At Best Western I was greeted by freindly, helpful staff and was rented a beautifully clean and fresh smelling room. The staff went out of their way to accomodate me and my family and make sure our stay in their hotel was a great one. Their continental breakfast was better than expected and I would reccomend this hotel to anyone!!

  • Liked — The incredible staff.
  • Disliked — Nothing!
  • Tips/Secrets — Call direct and find out for yourself how great the staff is.
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank SpyShopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SureStay Hotel Mission

Property: SureStay Hotel Mission
Address: 609 East Expressway 83, Mission, TX 78572 (Formerly Las Palmas Inn)
Phone Number:
Location: United States > Texas > Mission
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mission
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SureStay Hotel Mission 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Welcome to the SureStay℠ Hotel Mission in Mission, Texas, a great hotel located in the heart of the Rio Grande Valley, where you are sure to feel right at home. We are pleased to be located just moments from La Plaza Mall and close to so many of the other things you will want to experience in this area. The biggest attraction in the region is the Anzalduas International Bridge, close in distance to our hotel. In addition to great convenience and a homey atmosphere, we also offer comfort and value that is unmatched in this popular area where affordability matters so much. Whether you are from Mexico or elsewhere in Texas or the Southwest, you will enjoy the shopping opportunities and other attractions that are within easy reach of our Mission, Texas hotel. People also come to the area for the many events and festivals, like the popular Butterfly Festival and dove season. Whether you are here for one of those occasions or just to find comfort and some cool air before or after your border crossing, we are here for you. We welcome vacationers and business travelers alike. So, come and relax with us. We are committed for you to have an enjoyable stay. ... more   less 
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Also Known As:
Best Western Mission
Mission Best Western

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