In a time when we experience very little or no customer service at all, Gennie Baker went above and beyond to provide what I consider to be excellent customer service! I called her from California wanting to surprise my mother who was staying at this hotel over Mother's Day. Not only did Gennie provide some suggestions, but she was also well informed regarding what type of payment would be accepted. She offered to take care of all the arrangements when she left work, purchase a gift certificate and kindly bill my credit card. She took care of everything right down to including some chocolates with the gift certificate for a special mother away from home on Mother's Day!
- Official Description (provided by the hotel):
- Daily And Weekly Lodging Facility ... more less
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- Also Known As:
- Best Western Mineral Wells
- Mineral Wells Best Western