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Knights Inn Mineral Wells
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Reviews (35)
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All reviewsextra pillowsstaff was very friendlywafflesplace to stayfront deskenjoyed our staymoteltruckwifi
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29 - 34 of 35 reviews
Reviewed February 9, 2010

My mother made a reservation for this place because Ramada has such a good reputation. This place is terrible. Terrible. A funky smell greeted us when we entered the lobby. The free breakfast area looked dirty and scary. Worst of all, the man behind the counter refused to honor the reservation my mother made online. Why? He agreed that everything was in order, but our paperwork didn't match up with his paperwork. Therefore, we had to call Travelocity ourselves and fix up the paperwork issue. The issue? His paperwork said 1 bed and we had 2 beds. He refused to give us a room with 2 beds because his magical piece of paper said not to. We called Travelocity, he took our phone from us, and yelled at the representative. Scary! I took the phone back from him and we left. Hopefully, we can get a refund!
There's a very nice Best Western down the street. It smells nice and looks clean and nobody yells here. And the price was the same!

  • Stayed: February 2010
    • Cleanliness
    • Service
Thank TheQueen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevakiAravind, Owner, General Manager at Knights Inn Mineral Wells, responded to this reviewResponded April 12, 2010

This review is related to the review before. This was written by the guest daughter. As i wrote earlier the guest don't want to pay the extra person charge. The guest booked one king bed for one adult. But at the time of check-in there were 3 adult. And the guest asked for a 2 bed for the same price as they booked. The front desk clerk explained them that the reservation was made for 1 bed 1 person so they have to pay extra for the extra 2 adults. The guest got really mad for that. So the front desk clerk offered them he would just charge extra $10 for extra 2 adults. But the guest was not ready to pay that. They called the travelocity. Travelocity customer support person also informed that they have to pay extra for the extra adult. The guests got mad and left the property. For ever they have written on their review is not true. If you have any questions you can give us a call at 940-3256956 any time any day. We will be happy to answer your questions.

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A TripAdvisor Member
Kermit, Texas
11
Reviewed August 20, 2005

My family and i stayed at this place and let me tell you it was more than perfect. We got there earlier than the check in time and check in time wasn't for a couple of hours and they went ahead and let us check in. Also front desk staff was just so helpful with directions and so very nice. Rooms are very clean and very quiet despite the fact that they are next to a busy hwy. I was very satisfied and we are defenitly staying there again.

  • Stayed: August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Lubbock, TX
14
Reviewed November 20, 2004

While i was trying to find a better place to stay. I finally found this hotel Ramada. Its really clean and safe. Also nice view. I got a reasonable price.

Overall its a nice place to stay.

Thanks

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014
Google Translation

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hotell.no
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Babu_Sethu, General Manager at Knights Inn Mineral Wells, responded to this reviewResponded April 1, 2014

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Reviewed June 23, 2013
Google Translation

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hotell.no
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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