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“Great Hotel in Midland”

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Hilton Garden Inn Midland
Ranked #6 of 45 Hotels in Midland
Certificate of Excellence
Edmonton, Canada
1 review
“Great Hotel in Midland”
Reviewed September 20, 2013

We stayed here on a quick business trip and the hotel was very nice, rooms were 5 star and I would stay there again. It was a new property and is very nice. I like the way Hilton does there breakfasts, pay a couple of bucks and have the choice of a nice hot b-fast with grilled hash browns. (I know you guys don't care about my dinning choices, but I am trying to close this window w/ this silly 200 word limit!!:))

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kirk G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, United States
1 review
Reviewed September 6, 2013

I've stayed in other brand-new Garden Inns and was really looking forward to this one. They have a few start-up issues with the housekeeping staff. The wait staff in the restaurant was most excellent! Guadalupe on the front desk was the best I've seen anywhere. My advice is you call right away with any housekeeping issues because they don't stay past 4 p.m. As for the rate, it is Midland, a Boom Town and they truly are able to get higher rates than Houston or Dallas for a room.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! We continue to strive to provide an excellent guest experience and your suggestions allow our managment team to remain pro-active. We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
Reviewed September 2, 2013

What a welcoming experience! The lobby was warm and welcoming, not at all "cold". Directional signage is excellent. Business center exceeded others used in recent months. Everyone took such pride in their respective duties. It was a pleasure being catered to by this Hilton. Thank you.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Park, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

A nice new clean HGI has sprung up in Midland, and is a nice addition to the area. Clean, quiet and friendly. A bit on the expensive side, but so are all the over-priced hotels that are taking advantage of the oil boom there.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, TX, United States
1 review
Reviewed August 26, 2013

The check in was smooth. Replacement of lost room key was seamless. Breakfast food quality was good but seemed a little overprices. The hostess was exceptional in making the customers, not just me, comfortable and relaxed. Being in a boom environment in Midland, the room price seemed a little inflated for Midland Texas. The room was very quiet and I had no prblem sleeping through the night.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 7, 2013

First off - this hotel is brand new. I believe it just opened in July. Check in was usual Hilton brand - which means really, really good. Rooms were great. Staff were great. Only have three complaints. One was the fact that both the hot water for tea and coffee carafes in the lobby both had cold water/coffee in them. There is no reason why they could not keep an eye out for something like this. Secondly - the pool did not open on time in the morning. We had to wait around for the gentlemen to finish cleaning the pool. Last but not least though - we were rudely awoken in the morning by the fire alarm going off. Apparently some toast was burnt at the breakfast bar, which set off the alarms in the entire building. No apologies were offered when checking out. Perhaps a voucher for breakfast or something like that - just to show some appreciation to the guest for the inconvenience? Nope. Nothing. Maybe the staff are still too new?

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JLR-from-Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily P, Manager at Hilton Garden Inn Midland, responded to this review, January 16, 2014
Thank you for taking the time to rate our hotel and for selecting our property to serve you during your time in Midland! We greatly appreciate your feedback and your loyalty. On behalf of myself and the team here at the Hilton Garden Inn, we are so pleased to hear you enjoyed your stay with us! I sincerely apologize that you experienced some inconveniences during your stay. We continue to grow and learn as a team and your feedback allows us to remain pro-active. We look forward to seeing you back during your next trip to Midland, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Midland

Property: Hilton Garden Inn Midland
Address: 1301 N Loop 250 W, Midland, TX 79706-5720
Phone Number:
Location: United States > Texas > Midland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 45 Hotels in Midland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Midland 3*
Number of rooms: 157
Official Description (provided by the hotel):
Stay near the Midland International Airport and downtown Midland attractions including various shopping and dinning options. This hotel offers cooked-to-order breakfast and complimentary WiFi. All rooms include a fridge and microwave for your convenience. ... more   less 
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