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“Mostly a plus...one big minus”
Review of Basin Burger House

Basin Burger House
Ranked #19 of 284 Restaurants in Midland
Price range: $10 - $25
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Drinks, Dinner, Brunch, Breakfast, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: We use all the freshest and best ingredients. Buns baked in house, fresh NEVER frozen ground beef patties and hand cut fries! Best breakfast in Midland! FRESH FOOD NOT FAST FOOD!
Midland, Texas
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Mostly a plus...one big minus”
Reviewed June 24, 2013

Twice now, we have dined at Basin Burger House. The burgers were good. The waitress on both occasions did a nice job - two different waitresses. The big minus was, on both occasions, the hostess.

While on trip one we were nominally acknowledged - I suspect it was because she had to call our names since a wait list was needed that day. Totally unenthusiastic.

The second trip - I have to remain polite here - the hostess said not a single word to us, and just glared as she passed by. As we were the only people waiting to be seated, and she picked up 3 menus, we had to assume she meant to seat us. This she did with not one single word, a big scowl on her face (which she retained for the rest of the evening.) I know it was not us, as we were actually in pretty good moods, and our waitress seemed to enjoy our visit just fine.

We have read on restaurant reviews that this has been an experience not limited to our visit. C'mon BBH! Someone get reasonably professional here and find some other person to greet your guests. The food is not so outstanding as to survive such a "forget you" attitude.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Visitor rating
    27
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    9
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Texas
Level Contributor
105 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Great Burgers”
Reviewed June 24, 2013

Had an awesome meal, the Burgers are quite tasty, with fresh ingrediants, cooked to perfection, my wife had a pasta special and she said it was wonerful, and I guess it was since she cleaned her plate. We also enjoyed the freash & clean interior, with a step back in time decor that is really refreshing in these days of the ultra modern burger facories. Also our waitress was very attentive and polite, another refreshing change, that is missed in so many restaurants these days. Give 'em a try, I hope you enjoy it as much as we did, I'll bet you do.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KARO48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Not the best in midland, but still pretty good.”
Reviewed June 13, 2013

They claim to be the best in midland eventhough they've been open for less than one year. As bold a claim as that may be, the food is good and the service is head and shoulders above your average midland joint.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
339 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Good burger place, second best in Midland”
Reviewed May 31, 2013

I like this place. It is quick, good quality and a sizeable burger. The service was quick and the food was hot and good. The quality of the meat used on the burger seemed better than most of the places in Midland. The only place I like better is Micheals Burgers.

Visited May 2013
Helpful?
Thank Ross M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
“Awesome must try”
Reviewed May 29, 2013 via mobile

An amazing and unique menu. The chef makes everything from scratch (even the ranch dressing) great tasting burgers and an even better daily special menu. This new and exciting place is a must try

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Chefmidland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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