I am sitting in a room at the Courtyard Midland as I write...I was in the lounge with friends up until 15 minutes ago. We waited 2 hours for food and I had to send mine back because, even though famished, it was the first time in my life I can say the meal was absolutely inedible. Four of us who have stayed in this hotel for a while agreed that it had returned to the standards it had when it first opened...which were not good. When we asked about our food's delay...we were told that if we wanted it fresh --this was how long it took. They actually argued with us about the time we ordered. And the "chef" who came out to get the plate challenged me on what was wrong with it...unprofessional. I'll admit I'm angry now. I'm a business traveler. I don't ask for much...but polite staff and decent food --it is a base expectation. Shame on Marriot for letting this happen
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- Also Known As:
- Courtyard By Marriott Midland Odessa Hotel Midland