I booked this hotel for a one night stay...when we got to the hotel to check in the woman had already messed up a guests reservation and ended up giving her an out of order room. When the guest ask why was it out of order the employee said because there was vomit on the bed. How discusting is that? When it was my turn I gave my husbands name and she told me my room was cancelled for a no show the previous night. I was furious. When we finally got it all worked out she told me my card would not be charged again...we went up to the room and our TV was not working so I called the front desk and that was a joke bc I got no help on how to fix it so my kids were stuck watching netflix on their ipods...in the morning we went down to breakfast and while we were eating so was the "on the clock" receptionist two tables down from us...when I approched the front desk to verify my card would not be charged the woman got up to help me and assured me it would not be charged...well when we got home and check our bank statement online the Marriott charged us a total of $392 for ONE night when our rate was only $159 per night...I would not recommend this hotel to anyone service was terrible and our stay in midland was a hassle....I wish I would have listened to my husband and stayed at the Hampton like he insisted in the first place.
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- Also Known As:
- Courtyard By Marriott Midland Odessa Hotel Midland