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“Wonderful stay”

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Rushton Hall Hotel and Spa
Ranked #1 of 1 Hotels in Rushton
Certificate of Excellence
Reviewed January 17, 2008

We stayed at the hotel for 2 nights on our honeymoon. On arrival the staff were extremely friendly and showed us to our room although we were early for checkin. We were given a complementary upgrade to a 4 poster room which was fabulous. The room was amazing, with the most glorious bathroom and amazing views over the grounds. We had booked in for evening meal and had drinks in the great hall prior to going through for dinner. We were offered canapes and drinks and the attention to detail was wonderful. The dining room was quiet but we did not feel conscious and we were left alone to enjoy the meal when appropriate.
The following evening we enjoyed a meal at the local village pub Thornley Arms which again was very enjoyable.

All in all we thoroughly enjoyed our stay in this wonderful building where staff could not have been nicer. We look forward to returning when the Spar is complete.

  • Stayed: January 2008, traveled as a couple
    • Value
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    • Check in / front desk
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Thank MandyKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,174 - 1,180 of 1,194 reviews

Reviewed January 6, 2008

Rushton Hall provides everything you'd expect from a magnificent English country house. The welcoming staff, grand surroundings and attention to detail make you feel that you are a personal guest rather than a hotel visitor. Perfect.

  • Stayed: December 2007, traveled with family
    • Value
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1  Thank Stelou33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2007

Ok its a lovely location, but i couldnt find the corresponding level of service...was there only for one short night, but nothing really sticks out for me in this establishment that would want me to go back again. Banqueting grade food for a corporate do that i went to, failed to impress.........

Room was ok, but small for the money, a few fake old pieces of furnature, a few faux swank things in the bathroom, but nothing to write home about...

Needs to maybe concentrate on energising its staff, they seemed tired, bored and some seemed to think work was a social occasion.....please do carry on your private conversations whilst a customer stands there like a wally....

In general, overated and over priced..........A bit like a well known lady from brighton with a large amount of plastic, nice to look at from the outside, but whats on the inside doesnt match up.

Stayed: December 2007
3  Thank mcs1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2007

I stay in hotels for business circa 160 nights a year and for pleasure 40 nights a year. This is the first hotel that I have stayed in for business which I have then taken a pleasure break in over the Christmas period. In 2007 I will have spent 50 nights here over a 8 month period.

I am often in 4-5 staff hotels and would compare this hotel with the very best I have stayed in Geneva, Nice, London and Davos.

The Hotel itself is outstanding and the relax factor is huge. The staff are of the highest quality, friendly and will help as much as they can to make your stay enjoyable.

The rooms are very comfortable and many have period features. The Great Hall is exactly what you would expect of a old English baronial style country house.

I cannot recommend Rushton Hall more highly.

Iain

  • Stayed: December 2007, traveled solo
    • Value
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Thank iainGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2007

We have had a one night stay at Rushton Hall and it was disappointing. The building is stunning, as you come down the driveway and see it situated slightly below you, it really is an amazing sight.

Our room was nicely furnished with 'shabby chic' white furniture and huge. So huge, it made no sense to give us a smallish double bed. It made for an uncomfortable night of sleep as there was a dip in the middle. The room was unbearably hot as well so we slept with the windows open. The bathroom was vast. So vast that it made no sense to have the bath at one end and then somewhere in the distance the miniscule towel rail on the opposite wall with 2 scratchy hard bath towels and two similar hand towels. Sadly the bathroom stank of cooked cabbage and had no loo rolls. Not sure if this had something do with the shower which only came at one (very hot) temperature and the water didn't drain away. We complained about the cabbage smell and were promised this would be fixed whilst we were in the restaurant.

We were looking forward to being in the bar area by a roaring log fire but sadly no fire. Bar area is in the main part of the building and with a huge ceiling and lots of comfy chairs is lovely, particularly at Christmas.

On taking a look at the menu there wasn't a great deal for the non-meat eater but I wanted sea bream but without the oyster gratin (can't eat oysters!) but the chap taking the order seemed a bit stunned to be asked if this could be left off and had to go away and check with chef! Although the bar area was packed - it was packed with private parties so by the time we got to the restaurant it was..empty. It was slightly strange eating in a room that normally held about 60 but had just us for 45 minutes...some tacky plastic Christmas decorations on the table and Christmas music piped in. The head waiter watched us like a hawk, having nobody else to take up his time so I had to ask him in the end to stop topping up our wine or else we would have drunk a bottle in 20 minutes.

Food was average. I am not sure we have ever encountered in a two AA rosette restaurant with no cheese trolley? Our cheese platter came ready prepared without us choosing..and plainly straight from the fridge.

On returning to our room the cabbage smell in the bathroom had been replaced by air freshner..and what air freshner! We could not get away from it, and it just invaded everywhere.

This is not a four star hotel. The owners and/or whoever manages it do not have the eye for detail they should have. The prices charged should mean at the very least a television which gives more than 4 channels, towels which are plentiful and fluffy, a super king sized bed and drainage issues which should just not be allowed to get to the stage they do.

The biggest asset the hotel have is their staff. They were so helpful and friendly and are just great. They really do try their very best. We did get our room for half price when we complained on departing which was very decent of them.

This hotel teeters on the edge of brilliance..but..choose your room carefully, and don't have high expectations of the restaurant and you might just get what you came for.

  • Stayed: December 2007, traveled as a couple
    • Value
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4  Thank MazM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2007

Generally very fussy about hotels, accommodation, food, service and ambience, but this wonderful hidden gem of a hotel was faultless. Amazing rooms and stunning great hall, fabulous food in the restaurant and great service from the very friendly and welcoming staff.

Make sure you walk round the grounds and head out for a walk into the surrounding farmland. However, do give the food at the Thornhill Arms in Rushton a miss--after eating at Rushton Hall you will find the Thornhill to be extremely medicore and overpriced.

  • Stayed: December 2007, traveled as a couple
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank TwoJoules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2007

Booking

The hotel has its own website which quite a bit of information about the hotel including virtual tours of some of its rooms.

We found the hotel to be prompt in replying to our e-mail queries and we made our booking initially via e-mail and then paid the non refundable deposit by phone (£50 a night). Unfortunately the confirmation invoice quoted the wrong rate necessitating a further phone call from us to have a corrected invoice sent out to us.

Check in

Check in is after 3.00pm (and not before unless you pay extra). The reception is reached by turning left down the corridor as you go in at the main front entrance. There is some car parking outside the front but if this is full because you arrive later then you may have to park in the overflow car park which is a little way from the hotel and situated in a bit of a dip so you may have a bit of an uphill walk with your baggage if parking at the bottom most part. However the receptionist does offer to assist you with your luggage.

On checking in the receptionist showed us to our room. We had booked to stay 3 nights in a room at the new Stableyard block but were instead taken to a room on the top floor in the attic called ‘Truffles’. It was explained to us that the Stapleyard block was shut as the builders had encountered a problem in the building work on the stableyard Spa due to open later in the summer. However this might not have been the truth as later on in our stay, the night after there had been a wedding, we overheard one of the housekeeping staff saying that the original room we had booked was ready for servicing indicating that it had not been out of commission at all. This begs the question why we were not allowed to stay in the room or whether the wedding guests were at risk in staying in the rooms.

Room

Attached are photos of Truffles. We were advised that the room had just been refurbished.

On the day we arrived in had been quite hot (about 26 degrees centigrade) and the room had not been aired so it was quite hot inside. There is no air conditioning and there was only one opening window in the bedroom and none in the bathroom so it was difficult to get the room cooler (it was colder in the corridor than the room).

The bedroom itself was well appointed and the bed was comfortable. As has been noted elsewhere on this site in order to watch the television you must sit/lie on the bed. There was a laminated sheet which indicated that there were video channels available to watch via the television however on enquiring how to access them via reception we were told that this facility was not yet available for the refurbished rooms.

The bathroom was of a reasonable size and nicely appointed. We did however have difficulty with the door lock mechanism as it nearly locked us in and was new and stiff. The shower was powerful but the shower screen inadequate to prevent water splashing onto the floor.

We also found that one of the lights blew during out stay and was not checked/replaced.

The bathroom comes with Moulton toiletries but although our room was a double we were only given a single supply.

The room comes with an informative welcome manual outlining the history and facilities of the hotel and does contain several references to the fact that rooms are checked daily for missing items which would be charged to your account. Also do not lose or forget to hand in your key as this will set you back £50!

We found the room to be generally fairly quiet and were not disturbed by the wedding that took place on the Saturday night as our room overlooked the inner courtyard with the wedding taking place in the Pavilion at the rear of the hotel. Some rooms overlook the rear so might not have been quite so peaceful and there are some rooms that overlook the front of the hotel and therefore could be disrupted by the coming and goings of guests and their cars on the gravel driveway.

Cleanliness

We found the hotel to be generally clean. We did however note that the dead fly in our bathroom that was there on our arrival was still there when we left!

We stayed in our room for 3 nights and given that the hotel was a four star establishment were a little surprised that our bed linen hadn’t been changed during our stay though the bath towels etc were.

Ambience

The great hall at the hotel is a pleasant area for taking drinks as is the inner courtyard which has seating for the summer.

The ambience was spoiled a bit by the access to the lift. The lift is situated close to the kitchen and as you walk down the long corridor to the lift musty/cooking smells are rather off putting – better to take the stairs to the upper floors before then!

Generally the whole hotel has an upmarket feel but with a price tag to match.

Staff/Service

We found all the staff to be friendly and courteous and were efficient in dealing with queries.

Food

The breakfast was good and well presented. We also had afternoon tea which was equally good.

We believe the hotel has a reputation for fine dining in the evenings.

Location

The hotel is peacefully situated in about 25 acres of grounds, including a stream/lake which afforded opportunities for a pleasant walk and nature spotting.

The hotel is a short walk from the village of Rushton where there is a good place to eat the Thornhill Arms (10 min walk).

The hotel is also close to the A14 (about 10mins drive away, access via Rothwell - a small town with basic shops).

Business services

Not assessed as stayed in for pleasure. There was a broadband connection available in the room but the desk was on the small size and situated in the ‘hallway’ as you came into the room. There was some natural light above the desk via a skylight (but not much use in winter) but not table light, although there was a light on the ceiling. I understand that you could also use the television to gain internet access by using a keyboard supplied by reception.


Value for Money

The prices quoted by the hotel reflect the four star market to which it aspires. The hotel website offers certain deals for staying extra nights etc.

We got a better deal by using the Northampshire website, let yourself grow, where they offered 2 nights B&B for 2 people including standard afternoon cream tea worth £6.95 for £100 a night.

Overall as a luxury weekend with the deal that we got we were satisfied that we had we had value for money and would be tempted to go again if offered the same deal.

  • Stayed: August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank scowlsandgrowls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rushton Hall Hotel and Spa

Address: Desborough Road, Rushton NN14 1RR, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Rushton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rushton
Price Range: $142 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rushton Hall Hotel and Spa 4*
Number of rooms: 51
Official Description (provided by the hotel):
Rushton Hall is a Grade I Listed 4 Red Star Hotel and 3 Rosette Restaurant, surrounded by the cities of Kettering and Market Harborough. Guests will find this convenient location is just minutes from Wicksteed Park, Stoke Albany Golf Club, Rockingham Castle, Rockingham Speedway, Rutland Water, Telford Way Industrial Park and Kettering Business Park. The nearest train stations are Kettering or Market Harborough. Beauty and elegance abounds to enhance the guest's experience. From beautiful gardens for an afternoon stroll to the sparkling pool for a quick dip to relaxing with spa services, this hotel offers a variety of luxuries to enhance any getaway. All rooms are individually designed in keeping with their country house decor. Bed sizes vary per room and all rooms are ensuite and feature tea and coffee making facilities, bathrobes and slippers and turn down service is available. ... more   less 
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Also Known As:
Rushton Hall Hotel Rushton
Hall Hotel Rushton

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