I think it's always important to revisit a venue after giving a mediocre review. In other words giving the establishment a chance to improve.
This is definitely the case at Rushton Hall for our anniversary booking. The biggest improvement was the quality of food and standard of service in the restaurant. This was indeed fine dining; unpretentious, expertly chosen, prepared quickly and efficiently. Waiting staff were a notch above average, discreet, professional and attentive but unobtrusive.
The spa has expanded since my first visit with the inclusion of a quality steam room and the much needed drinking water! This area is spotless and we witnessed the, what can only be termed intricate, Monday morning cleaning routine. Outstanding attention to detail by the person carrying out the duties.
Another addition is the Concierge service. The chap employed was helpful in the extreme taking the edge off the staff pomposity of my last visit. Nothing was too much trouble. I find that the Concierge can sometimes be a bit of a "Marmite" experience, either loved or hated. I loved this one!
Once again we opted for a room near the spa and it was well serviced, clean and spacious. the décor suits our tastes and room service was quick and efficient.
There has been a lot of bad publicity surrounding the Trip Advisor experience for owners. I believe that the owner of Rushton Hall is a shining example of reacting positively to constructive criticism and improving a mediocre/good experience into an excellent one.
This hotel is now top of the list for a local night away. Well done.
- Official Description (provided by the hotel):
- Rushton Hall is a Grade I Listed 4 Red Star Hotel and 3 Rosette Restaurant, surrounded by the cities of Kettering and Market Harborough. Guests will find this convenient location is just minutes from Wicksteed Park, Stoke Albany Golf Club, Rockingham Castle, Rockingham Speedway, Rutland Water, Telford Way Industrial Park and Kettering Business Park. The nearest train stations are Kettering or Market Harborough. Beauty and elegance abounds to enhance the guest's experience. From beautiful gardens for an afternoon stroll to the sparkling pool for a quick dip to relaxing with spa services, this hotel offers a variety of luxuries to enhance any getaway. All rooms are individually designed in keeping with their country house decor. Bed sizes vary per room and all rooms are ensuite and feature tea and coffee making facilities, bathrobes and slippers and turn down service is available. ... more less
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- Also Known As:
- Rushton Hall Hotel Rushton
- Hall Hotel Rushton