We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tenerife's best kept secret.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Park Club Europe Hotel
Certificate of Excellence
Hatfield
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Tenerife's best kept secret.”
Reviewed August 8, 2012

I say its a secret because so few UK's seem to know about it, mostly German, Dutch and French but all very friendly. It's location in Playa Las Americas' Arona area is unbeatable - central for restuarants, shops, beaches, The hotel is mostly low level accomodation set in a very large site with two pools and attractive outdoor areas providing various sunbathing opportunities. The kids will love the rabbit and bird enclosures,the parrots and the geese and the ducks in the ponds which are full of carp, etc.These are sited in the new Laguna area where we stayed, and the rooms here are more modern.

I agree with the good reviews on the rooms, excellent food and amenities. On the all inclusive tariff, you could eat all day if you want to without leaving the pool area. You can promenade in the evening with the smart crowd and it's a very short walk to the free "lights show" (lasers, fountains, classical music).

Wish list :

1. Provide individual umbrellas. There are some large sunshades shared by 4 beds, so you have no control over it's ups and downs. Anyway these were taken very early, leaving no shade for the majority of sun beds.

2. Provide some smaller tables.Dining tables seat 8 and we felt uncomfortable at times, particularly if I lunched on my own.

3.There is no air conditioning and fans appeared to be provided randomly. Suggest fans are put in all rooms as standard.

We have holidayed in Tenerife over 30 times, and in spite of the above we will be returning to Park Club as its now on the top of our lst. Try it.

P.S.If you dont want to book a transfer, dont be afraid to use the local bus. You can catch this outside the airport main entrance. We booked a shuffle bus service this time and had no problems with it.

Room Tip: Laguna area is quieter, has it's own pool and a sandy beach area for kids.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lemonsherbert3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review, August 15, 2012
Dear guest,
Thank you very much for writing us your feedback about your recent stay at the Park Club Europe.
We are delighted to see that you enjoyed your time with us and that you would come back to our hotel for any future holidays.
We will surely take into account your different remarks, as we are constantly looking for the best for our clients. We are however pleased to inform you that 90% of our rooms do have ceiling fans. We provide of course ventilators for the rest of the rooms on guest’s request.
It would be a pleasure to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,383 reviews from our community

Traveler rating
    427
    580
    249
    87
    40
See reviews for
687
377
28
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
derbyshire
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 18, 2012

good sized rooms clean,towels bed linen ect changed often, when we stayed there was approx a dozen brits, yes the tables do seat 8 was one of my worries before we arrived but its fine everyone was very polite all would speak.great choice of food, fresh pizza chicken, pork, 2 fish options, pasta,massive selection of salad its the best allinclusive food to date,snacks available most of the day served by the pool nuggets,burgers, pasta,hot dogs,ect. Two pools one quiet with small slides,one large with bar, lots of quiet places to chill/sunbathe plenty of activities water aerobics archery, shooting, usual stuff, Central position,polite hard working staff, mostly in house entertainment shows like" mama mia" ""we will rock you" the entertainment team practiced most days to keep the shows to a high standard. Usual allinclusive drinks good measures BUT NO HONEY RUM my favorate tipple its the first allinclusive ive visited not to have it? If this is a typical german hotel i cannot fault the standard great holiday, magic hotel, will be back soon

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank davederbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review, July 19, 2012
Dear guest,
Thank you very much for your nice review.
It is a great pleasure to read that you enjoyed your time with us, as our aim is to provide you a unique and unforgettable experience.
We would be delighted to welcome you back soon,
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 22, 2012

Holiday 03/06/12 - 17/06/12. This is a lovely hotel, clean, good food (bit repetitive), great drinks package, rooms not luxory but clean and tidy with English TV. great swimming pools and the entertainment staff were hard working and very friendly and lots to do. There is no air conditioning, but there are ceiling fans in some rooms and they do offer fans to guests staying in the Laguna rooms. Restaurant is a bit of a climb, about 30 steep steps but nicely laid out with 6 smaller rooms (all invididually decorated) coming off the main Restaurant. The Restaurant does have air-conditioning.

Disappointment - Receptionist (Petra - she doesn't wear a name badge and I can see why). She is very rude, I can only say she needs to be sent on a Customer Service Course. Our room overlooked a closed Restaurant filled with sun beds and our friends had a view of other rooms. We requested an additional fan to be told we had one. Payment was never an issue, we would have paid, but despite explaining I suffered from epilepsy and took tablets for a heart condition she just said no. Her own colleagues are apologising for her! (Petra full hotels do not have closed Restaurants and I think you could have found nicer rooms for us, we paid a lot of money for those rooms!)

Bar Staff - Manager does favour the German guests and I don't agree with them ringing a bell when they get a tip. You expect service to be provided, you tip good service. We found ourselves tipping just to get service!! Requested to speak privately with the Manager about the problem we were having and to be fair, he did change his attitude, but it shouldn't have needed this conversation.

The Europe Park is a hotel which caters predominently for the German tourists. My husband and I lived in Germany for many years and as a race they expect the best, and that is what they get offered at this hotel, but to the detriment of other guests.

We were so excited about this holiday, and I have to say that Trip Adviser is our first port of call before we book any holiday. I think I have always tried to be fair when commenting and I am sorry that I have had to make these comments because some of your front line staff let you down. They are your representatives, the face of your company - they have to get it right!

To other English guests going to this hotel, enjoy it, it is lovely, and hopefully my letter will prompt management to have word where it is needed.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank juneann123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director Comercial at Park Club Europe Hotel, responded to this review, July 4, 2012
Dear guest,

First of all, thank you for writing us such a detailed comment about our hotel on Tripadvisor.

It is a great pleasure for us to see that you consider our hotel as lovely, as our aim is to provide you a wonderful experience.

We sincerely regret that you felt a difference of service between nationalities and can assure you that we absolutely don’t make any difference between the nationalities of our guests.
We also would like to inform you that there were two ceiling fans in the room you’ve received and we unfortunately do not provide any supplementary ventilator for the rooms that already have ceiling fans.

However, we really appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services.

We truly hope that we could welcome you back once more and show you our professionalism and passion for our industry.

Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 15, 2012

This was our second visit to Park Club Europe, as returning guests we requested a pool view, when we arrived we had been given a suite overlooking the pool, this is an excellent hotel, the food and drinks service had everything we required, the choices in the restaurant were excellent, the staff and animation team were very helpful and friendly, The whole complex is spotless, the room was cleaned every day with clean towels. The pool area (including the Pool Bar) was hosed down every morning before 8 am. Normally AI hotels are out of the way but if you want to have a walk out, the hotel is close to bars, restaurants and entertainment. Highly Recommend.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Pam-Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director Comercial at Park Club Europe Hotel, responded to this review, July 3, 2012
Dear guest,
Thank you for your nice review on your stay at the Park Club Europe.
It was our pleasure to have you with us during your holidays in Tenerife and we are proud and happy that you appreciated, once more, our hotel and services altogether.
We are looking forward to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 10, 2012

My boyfriend and I stayed here for 5 nights from the 03.06.12-08.06.12 . We had a all inclusive deal which included all food and drinks including alcohol.It was a 15 minute transfer from the airport. The hotel was very clean, central , it hosted entertainment each night, air Rifel shooting, ping pong, pool tables , archery and numerous other activities. We wanted a nice relaxing holiday which is what we had. The pool was clean however very salty and stung your eyes. In order to have a sunbed you had to be up early to secure one, i noticed people were leaving their towels put over night which was s bit unfair, some beds had towels on them but no one came till late afternoon.The hotel accommodated mainly Germans , we only met 2 other English couples through out our stay. The staff also semi favored the Germans when it came to service but we did eventually get served. The food was amazing a very large selection for breakfast lunch and dinner. Our mini fridge never worked and no one fixed it or replaced it which was a but disappointing. It's 3 minutes to the beach and main strip. I highly recommend going to la Martina which is a argintina grill in the strip, the fillet steak and service was 10/10 as good as gauchos but cheaper just a lovely dinner and night out. All in all I would return back to the hotel however it is more of a family hotel , I would recommend it to family's with kids as there is so much to go within the hotel. Good luck

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JulzRicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director Comercial at Park Club Europe Hotel, responded to this review, July 3, 2012
Dear guest,
Thank you very much for writing us such a detailed comment about your recent stay at the Park Club Europe.
We are delighted to see that you enjoyed your time in our house and will surely take into account your diferent remarks.
We also sincerely regret that you felt a difference of service between nationalities. We can assure you that we absolutely don’t make any difference between the nationalities of our guests.
We would be pleased to welcome you back soon.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 27, 2012

Returned just over a week ago from this hotel . First of all the reception staff are very welcoming and efficient , the hotel facilities and grounds are superb the swimming pool areas always have plenty of sunbeds and the main part of the pool provides lots of activities throughout the day , but if if you want a bit of peace and quiet there are lots of other poolside locations within the grounds for you to enjoy. For me the major plus point of this hotel is the quality and choice of the food with at least 4 different types of meats and 2 fish ( not including the cold meats with the salad ) and various other options to cater for all different tastes , the bar staff are terrific especially considering its all inclusive never have to wait very long to get served at any of the bars . The hotel guests are predominantly european with very few of those being British so if you are the type of individuals who want to make friends and chat alot of crap allday then unless you speak a couple of different languages then this hotel probably isnt for you . Only negatives i can think of are not all the rooms have air conditioning and for some reason this year the vodka had a horrible what i can only describe as perfume like after taste so if the barman can find another brand of cheap vodka that actually tastes like vodka it would be appreciated for when i come back again

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank craig r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review, May 28, 2012
Dear guest,
Thank you for writing such a nice review about your recent stay at our hotel.
We’re delighted to see that you fully enjoyed your stay with us, as our aim is to provide you a great experience. We’ll check your remark about our bar with our F&B manager.
We will be pleased to welcome you back.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 17, 2012 via mobile

First of all the hotel is in the centre of the city so all the shops are close to it. Maybe it doesnt have the beach but you don t need to go there because its small and black. I dont like it.
The guys of animation team are really crazy so always you enjoy the activities like volleyball, fitness, soccafive and so on.
On the supper or dinner there is a big variety of the dishes.
I really like this hotel, even if i had to pay for the tv, towels sejf.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Klaudia2178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review, May 21, 2012
Dear guest,
Thank you very much for giving us your opinion about our hotel.
It is a great satisfaction to read such a nice comment and we are delighted to see that you fully enjoyed your time with us.
We are looking forward to seeing you again in the Park Club Europe.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de las Americas hotels
0.1 mi away
Europe Villa Cortes
Europe Villa Cortes
#4 of 59 in Playa de las Americas
1,127 reviews
0.3 mi away
Hotel Sir Anthony
Hotel Sir Anthony
#5 of 59 in Playa de las Americas
587 reviews
0.3 mi away
HD Parque Cristobal Tenerife
HD Parque Cristobal Tenerife
#3 of 59 in Playa de las Americas
1,294 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
2,870 reviews
1.0 mi away
Green Garden Resort & Suites
Green Garden Resort & Suites
#6 of 59 in Playa de las Americas
1,670 reviews
0.3 mi away
Hotel-Apartamentos Andorra
Hotel-Apartamentos Andorra
#20 of 59 in Playa de las Americas
706 reviews
Show Prices
Show Prices
Show Prices

Been to Park Club Europe Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Club Europe Hotel

Property: Park Club Europe Hotel
Address: Avda Rafael Puig 23, 38650 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Playa de las Americas
#21 Family Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Park Club Europe Hotel 3*
Number of rooms: 241
Official Description (provided by the hotel):
Wonderful ALL INCLUSIVE hotel in the South of Tenerife, in the Golden Mile of Playa de Las Americas. Come with us and enjoy plenty of activities, sports and fun!!! For all ages, great and unforgettable holidays! We're waiting for you! Your Park Club Europe Team ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, Priceline, Hotel.de and HotelQuickly so you can book your Park Club Europe Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Club Europe Hotel Playa De Las Americas
Park Hotel Europe
Europe Park
Park Club Europe Hotel Tenerife/Playa De Las Americas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing