Went all inclusive for 8 nights at the start of February but I wish I had booked up at the superb Las Piramides where I stayed the year before.
The majority of the staff (apart from a couple of the blokes on reception) were downright miserable and rude. I felt that the majority of them looked down on me like I was a piece of dirt. Seriously, they were the most miserable hotel staff I have ever had the misfortune of coming across. Even when you spoke to them in Spanish their mood never lifted.
The choice of food was shocking, there was no variety, it was the same every day and the quality was awful. They reminded me of primary school dinners. Breakfast was the only decent meal but even that was freezing cold some mornings.
The pool was unheated so it was freezing but this didn't bother me too much. It would have been far better if it was heated though.
The room only got cleaned once every three days and when I say 'cleaned' they just made the bed and nothing else. I don't expect anyone to have scrubbed the floor but it would have been nice to have the bin emptied etc. i'm not a messy person but on holiday I don't expect to have to clean everything myself when I have paid all inclusive.
The only positives were the sea view, the location as it was about 15 minutes walk to the Veronicas strip, and the entertainment on some evenings, the reptile show and the parrot show spring to mind.
The bar area is comfy too with a decent sized screen to show the football. It's just a shame the service is so bad you'll often wait at the bar for over 5 minutes waiting to be served.
If I go back to Las Americas I will go back to Las Piramides which was far superior, despite being about the same price for all inclusive.
- Also Known As:
- Ocean Ponderosa Hotel
- Hotel Ocean Ponderosa Tenerife/Playa De Las Americas