Have just spent 1 week at the above over the Easter period with my boyfriend, his 10 year old son & his parents and we were booked into a 2 bedroom apartment. First impressions were that the place was basic but functional and seemed clean enough. The apartment all decor, facilities and furniture looked well passed their sell by date and the entire place looked well passed needing to be refurbed.
Each apartment has an individual boiler for hot water which did not provide sufficient hot water for all of the people staying in the apartment to have showers after a day at the pool or beach - when we mentioned the lack of hot water to reception we were told that we had to leave 15 minutes between each shower - even this didnt work so showers had to be quick and staggered over around 2 hours - all the more time to drink sangria on balcony though!! The bathoom generally was aged and the waste pipe from the bath over which the shower was was so blocked that water would not drain and there was a stale smell coming from the plug hole. The towels were old and were hard and very unfluffy...
Kitchen facilities - NOT - probabley the worst ive ever come across - you could not have cooked a meal there if you'd have wanted to - we even had to hire a kettle....
Cleaning - very irregular with small kitchen bin regularly overflowing and us using carrier bags for rubbish. On our last day the maids attended to our room but the rest of the apartment seemed untouched - maybe they had run out of time.....
The next problem which we could not work around unlike the showers was the overnight machinery noise. Our room was next to a plant room / workshop which we believe some kind of machinery / pumps housed within - these pumps were on all during the night and stopped each morning at around 9 am .....it was like trying to sleep in London underground !! Furthermore this room seemed to be the meeting area in morning for all on site workers so from 7 am we had talking outside our room and 2 mornings from 8 am drilling in the room which vibrated right through to our apartment - on mentioning the noise issues to the rep she said she would have a word with them and no one had ever mentioned it before .....unbelieveable!
In terms of food we we were staying on self catering basis but did consider having dinner on site 1 evening until we saw food being set out from around 2 hours before restaurant opened and all uncovered.....no thanx!
Finally - and my pet hate for many places ive stayed ......lack of control by the hotel management of people grabbing and reserving as many sunloungers as they could and then not using them all day .......unless you were up and hovering around the pool by 8.30 waiting for the beds to be unchained you didnt stand a chance. Surely this can be better managed.......
Having said all this on the upside the apartments are in a very good location - the pool is large and the pool bar is good.
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- Also Known As:
- Aparthotel Parque De La Paz Hotel Playa De Las Americas
- Parque Paz
- Parque De La Paz Tenerife
- Aparthotel Parque De La Paz Tenerife/Playa De Las Americas