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“Loved the hotel, not sure about the food.....”

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HD Parque Cristobal Tenerife
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
1 review
“Loved the hotel, not sure about the food.....”
Reviewed April 26, 2014

Just come back after spending a week here. Had a great time! Friendly staff. Clean rooms, well kept grounds. Our 3 year old loved the mini club, the club staff were amazing, and seemed to speak every language under the sun.
We stayed in Bungalow 1, right next door to the kitchens, and could be very noisy at mealtimes.
The only drawback was the food, which seemed very variable in quality. Some days, lovely, others, only edible.
We took advantage of the Siam water park too, excellent and well recommended.
A great family hotel, if the food was better it would be perfect!

Room Tip: Stay away from the kitchens, nearby rooms are very noisy
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  • Stayed April 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Gwent
1 review
Reviewed April 26, 2014

Stayed here for 1 week and had a wonderful time. Kids were entertained in the pool all day but the evenings were a let down. Less than an hours entertainment some nights and bar closed at 11 so it lacked the night atmosphere. You need to budget to eat out for a fun night as I found the food was a bit repetitive and the early finish meant it felt like kicking out time in a workmens club some evenings! I would return, staff, Siam Park and location are second to none but a better fun atmosphere elsewhere in the evenings.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Redhairwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2014

I really like this hotel! But, there are a couple of letdowns. The food is mostly cold or lukewarm the entertainment starts very late and there isn't a lot of it. The hotel staff are really really polite and friendly. They are really good with younger children as with adults. The reception staff are all really polite and they are always willing to help! The animation team are a really good laugh and always interact with you. So yeah, I would recommend this hotel to familys!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BTP98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 23, 2014

just spent 7 nights at this hotel, excellent first time experience for the children. we took advantage of the siam aqua park as we went 4 times, although the bus service is not as often as they stated so had to get a taxi back a few times. my birthday fell on the first day there and we found a bottle of bubbly and some sweets in the room I thought that was lovely. all the staff are very helpful and friendly. overhaul a very enjoyable holiday.

Room Tip: room 156 lots of outside noise
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  • Stayed April 2014, traveled with family
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Helpful?
4 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 20, 2014

Sorry to say it but this is not a great hotel. Still we keep coming back. We just came home from our second stay and we have already booked a new trip for November. The hotel is quite old and the standard in the rooms are quite bad. The bath rooms smells of mold as well. There are 2 reasons we are coming back, its hard to find a hotel in Tenerife that has a kitchen and this hotel has that. The other reason is that the mini club is fantastic. Its not over crowded and they have great activities for the kids (ours are 6 and 8) They both love it. One suggestion - stay away from buying all- inclusive. The food at the hotel is not good.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank evla700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2014

Just spent 10 nights here with my boyfriend and daughter of 10 years old. The place was fantastic from arrival to departure. We arrived at 1 am and a selection of foods had been kept aside for us and on departure we were told to make use of our all inclusive until our pick up mid afternoon ( all inclusive on departure is due to finish mid-day). All staff members were very friendly and nothing was to much for them. The activity staff were very good at getting everyone involved in activities, which were many throughout each day, apart from a Sunday when there is only evening entertainment. Only thing we recommended to the activity staff was that evening entertainment was not long enough only being max of an hour a night. I was informed that in high season it was on longer. The food was great and a good selection with different themes each night. Even my fussy daughter found plenty to choose from. Bar staff were fantastic and there cocktail skills great, I highly recommend their mojitos and piña coladas. Also they do not miss the children out and have mock tails for them too. The whole resort was spotless I could not fault the cleanliness of the place our room was done nearly daily with one or two days not being done. We were in room 156. Although we didn't have the sun beds as we were a first floor apartment this wasn't really an issue as there are plenty around the pool ( you just need to be there early and get your towel down). We did have a balcony and two very large double rooms and huge living space, the apartment was bigger than my 2bed flat :-)
We will defiantly be returning and would highly recommend this resort.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank moanerScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 12, 2014

We went to this resort in April 2014. As we were a family of 7 (2 grandparents, 2 parents and 3 children), we took two 2 bed bungalows. We did ask for them to be together but they were unfortunately unable to assist. They did however offer us 2 a short distance from each other. The complex is very family orientated and suited us very well with 2 separate pool areas all very clean and with a lifeguard on duty. There was children’s entertainment by way of a children’s club and mini discos in the evening. We were able to get sunbeds without problem even though there were 7 of us. The restaurant was very nice with a good choice of food, themed evenings etc. We went all inclusive which was fairly new to the complex and so the choice of drinks and ice cream etc for the children was limited – however we understand that this is under review.
The bungalows themselves were clean and tidy and well equipped for self - catering with fridge, cooker etc. and with maid service on 5 of the 7 days we were there - so towels were not changed and the beds were not made on the Sunday or Wednesday. There was a good sized TV which had a limited number of English channels – just enough as we were not there to watch TV all day!
Our main criticism concerned the nightclub / entertainment area which was situated at basement level under the reception area. It was very small, claustrophobic, hot and smelly from the toilets. In fact it was so bad that we abandoned it altogether and went to other nearby hotels to watch evening entertainment. Although this meant we had to pay for our drinks again, it was well worth it.
The complex is in a great location being a short walk from the beach, shops restaurants etc. The weather was great whilst we were there being mainly sunny with an average temperature of around 22 – 24 degrees.
All in all a brilliant holiday – the children loved it!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank louie&Gar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HD Parque Cristobal Tenerife

Property: HD Parque Cristobal Tenerife
Address: Avda. Rafael Puig Llivina, 15, 38650 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Playa de las Americas
#17 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HD Parque Cristobal Tenerife 3*
Number of rooms: 151
Official Description (provided by the hotel):
HD Parque Cristóbal Tenerife hotel is located in Playa de las Américas, very close to Siam Park and beside Playa de Troya beach. With a warm and welcoming atmosphere, it comprises bungalows, extensive gardens, aqua zones and sports facilities. The hotel is modelled on a traditional Canarian village. Your host is the HD mascot, a friendly cyclops called Chachi who lives in the hotel and makes guest star appearances throughout the day. ... more   less 
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Also Known As:
Parque Cristobal Tenerife Hotel Playa De Las Americas
HD Parque Cristobal Tenerife Playa De Las Americas

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