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“Great place for a holiday!”

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Hotel Best Tenerife
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place for a holiday!”
Reviewed March 27, 2014

Just returned and we had a wonderful time. Great hotel, staff lovely and friendly. Food very good, plenty of choice. Entertainment excellent, clean and tidy everywhere. Only 1 problem holiday too short!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Suzie2209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, April 6, 2014
Dear customer,

Thank you for your review.
We really like to know that you have enjoyed your stay in Hotel Best Tenerife…and the next time…do your holidays longer!!

Best Regards and see you soon!!,


Montsé Capdevila
Directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (628)
Date | Rating
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English first
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2014

hi just came back from our second year at this hotel , and will be returing next year same time ,, hotel food , staff , reception , rooms ,,this year our room was bigger then last year , and just as good ,, i carnt fault this hotel ,, and alex and ben the animation team ,,were great ,, with the aqua in the pool ,, was all in good fun ,, and what loverly lads they are ,,, and ,, by god they put some hours in ,, and are always smileing ,, carnt praise those two boys enough ,, they made our hols,, ,, , .. see you back next year ,,, had a fab time ,, and a stone hevier in weight with all the loverly food lol take care alex and ben xxxxx see you next year xx the hotel is very cental to all the bars . if you like the nite life x

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, April 6, 2014
Dear Girls,

First of all we would like to thank you for your review. It is a pleasure for us to read your comments about the staff, food, entertainment…
We are delighted that you felt so good during your holidays.
We really hope that you come back next year and keep enjoying your holidays with us.

Best Regards and see you soon!!,

Montsé capdevila
directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Co Durham
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 23, 2014

Just returned from a great week in this hotel. Everything about the hotel was great but I have to say I have never seen such great attentive & pleasant staff from cleaning staff to reception,bar and restaurant. Usually in Spain they always seem quite miserable but not here. Room 523 overlooking the pool & sea was spot on. Entertainment team Brian & Alex were superb

Room Tip: Room 523 with great views
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SNP10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, April 6, 2014
Dear customer,

Thank you very much for your positive feedback. We like to hear that you enjoyed your stay and had a great time. We are delighted that you felt so well attended to by our staff.
Your positive comments make us want to improve and they help us to serve you better
Hoping to welcome you once again in our hotel, we remain

King Regards,

Montsé Capdevila
Directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 23, 2014 via mobile

We have just returned from two weeks at 'Best Tenerife'. Family of varied ages travelling to celebrate a 65th Birthday. Very enjoyable for young couples and older. My Dad is in a wheelchair and it was brilliant. From the moment we checked in the hotel was supurb. Having read some reviews I wondered if it was the same hotel!?

Reception: Friendly staff. Very good english. Fast check in and informative.

Bar: Local drinks just as nice as branded (which isnt always the case at other hotels). Friendly staff who you could have a joke with. Fast service with enough staff to accommodate. The piano bar is nice to relax before and after evening meal.

Pool: Very clean area. Plenty of sun beds. People do reserve their favourite spot before breakfast but not a major problem as still lots of room. Ideal and specious for a pram or wheelchair to get around outside. Every morning the pool is cleaned at dawn and the whole area including sun beds hosed down! The pool bar is help yourself on spirits, beers, coffees and soft drinks. Excellent selection! Large selection of all inclusive snacks to choose from while you sun bathe. Toasties, chips, hotdogs, burgers and ice creams.

Rooms: Spacious with two double beds in our standard room. Cleaned everyday with replenished toiletries. For anyone booking a disability room. This hotel is perfect. The disabled room is very spacious and has a wet room. We hired a hoist and that also fitted perfect.

Restaurant: Well organised. Great selection of food breakfast, lunch and dinner. Chefs cooking fish and meat everday in front of you to how you like it.

Entertainment: This on its own gives your holiday that little bit extra. The Animation lads work very hard to entertain ALL day. Brian and Alex work so hard and make everyones holiday special. The hotel is lucky to have them. They are an asset. They take time to speak to everyone and this encourages people to mix and socialise. They are never pushy to get people to take part. Their activities are so much fun and we had so many laughs with people from all over the UK and Europe.

Great hotel. We will visit again. Very much recommend. Stephen,Tracy,Polina and Reg

Stayed March 2014, traveled with family
Helpful?
7 Thank SteHaslam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, March 29, 2014
Dear Customer,

For all of us, as part of the Best Hotels chain, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services and that your family enjoy every moment in our facilities.
We try to do our best for all our customer, Disabled people, young and older couples, families…everyone.

I sincerely hope that we see you next year…maybe at the 66th Birthday!!.

Best Regards,


Montsé Capdevila
Directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
Level 5 Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 21, 2014 via mobile

Stayed on my own for a week. Was originally given a twin room on the first floor at the front. The room was very big and clean but no sun at any point of the day and quite noisy so low down at the front. Pissed English people tried to get into my room by mistake two nights in a row so I requested a room change. Was moved to a lovely room 305 which was at the side and got sun from 4 onwards. The room and bathroom was not as big as the one at the front but always clean.

The staff were all friendly save for the men on reception. The hotel was filled with over 50s but there were a few families and it was set up to deal with children.

I thought the food was really good and hot. The only thing I disliked was the hectic meals. You had to wait for a table whilst the waiter then announces to the dining Hall, one person! Waiters were clearing tables around you and people getting up and down to different courses.

The location of the hotel is good and pool area is attractive. There was quite a lot of drilling during the day.

Stayed March 2014, traveled solo
Helpful?
5 Thank Meersy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, March 29, 2014
Dear Customer,

We are delighted to see that you enjoyed our hotel overall as it is our intention to offer pleasing and clean accommodation, good cuisine and hot meals to all our guests.
Hoping to welcome you once again in our hotel.

Sincerely,

Montsé Capdevila
Directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oldham
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 19, 2014

Really good hotel, had room 631 on the front of hotel, really spacious with 2 double beds, the only problem was no sun on the balcony, we moved to pool side view, so we got sun in the morning. The rooms have very thin walls could hear the person next door snoring through the night.
Read on trip advisor that food was served cold a lot of the time, I must say we never had a cold meal, the food was fantastic with plenty of choice.
The staff were really nice, never had any problems.
The hotel is situated in an ideal spot, close to beach and shops

Room Tip: Room 631 on top floor, only neighbours on 1 side
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carol k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, March 29, 2014
Dear Customer,

First of all we would like to thank you for your review. We consider our customers´ feedback very important to improve the service of our hotel
Thank you for the wonderful reflections of your holiday at Hotel Best Tenerife. We are most appreciative of your kind and thoughtful review you had at hotel. The comments you make about the staff, the fantastic and hot food are so complimentary. thank you for that.

Best regards and see you soon!!

Montsé capdevila
Directora
Hotel Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2014

I have just come home from a stay at Best Tenerife! We all had such a great holiday, the hotel is in a fab location near shops bars and restaurants and just a short walk to the beach. The hotel staff are great and made the stay even more enjoyable, especially the animation team Alex and Brian, they both work so hard with activities in the day, shows in the night and the mini club, they are always smiling and have so much energy, we had a great time with them joining in with all the activities, table tennis and water aerobics was a lot of fun :) I hope to return again this year!!!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank steph s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Directora Hotel at Hotel Best Tenerife, responded to this review, March 14, 2014
Dear customer,

We are delighted that you felt so well attended to by our staff. Thank very much for your positive comments regarding the amiability of our staff, it is also very enjoyable to read how much you enjoyed the excellent location. It is always nice to hear that our guests like our privileged position. For us is very important that our guest feel welcome. As to us the vision of our clients is the clue to complete guest-satisfaction, we are very grateful for the time and effort you spent writing this review on your recent stay at our hotel. We are fully aware that this is the best way to achieve superiority and excellence in our daily services.
On behalf of the hotel team and myself, many thanks for your kind words.

Best regards and see you soon!!,

Montsé Capdevila
Directora
Best Tenerife
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Best Tenerife

Property: Hotel Best Tenerife
Address: Calle Dominguez Alfonso 6, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Playa de las Americas
#17 Luxury Hotel in Playa de las Americas
#19 Family Hotel in Playa de las Americas
#21 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Best Tenerife 4*
Number of rooms: 399
Official Description (provided by the hotel):
The hotel Best Tenerife is located in the South of Tenerife, on the well known beach of Las Americas and only 300m. from Las Vistas beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, satellite TV, security door lock, telephone, air conditioning and optional safe-deposit box. Restaurant and Buffet restaurant with show cooking, national and international cuisine. ... more   less 
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Also Known As:
Best Tenerife Hotel Playa De Las Americas
Tenerife Princess Hotel
Hotel Tenerife Princess
Hotel Best Tenerife Playa De Las Americas

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