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“A disapointing Christmas and Newyear.”

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Hotel Best Tenerife
GB
Level 5 Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“A disapointing Christmas and Newyear.”
Reviewed January 28, 2013

In 2011 and 2012 I wrote glowing reviews about Christmas at the Best Tenerife but I'm sad to we say things have changed.We paid over £3,000 for two people to spend Christmas and Newyear because of the good times weve had on previous visits.On arrival reception was quick ,our room was worn and dated and the TV only had a news channel in English.It was clean and the bed was comfortable,the only problem was outside the hotel is two bus stops where holiday makers from the area catch the tour buses from 7am to 7pm the noise from these stops was below our balcony.The Christmas Buffet was the same as other years but the food was luke warm and this didn't improve over the next two weeks.The sweets were good but the same every night.Breakfast was good except for the tea and coffee,lots of fresh fruit even Kava and orange juce.There was no Gala on Newyears eve just the same buffet as Christmas Day.The pool area was not very clean and instead of towels being left on sunbeds in pairs this time whole rows of sunbeds were left empty all day because they had towels on.This hotel is for families with children,the entertainment is not adult,the dining room is littered with pushchairs and older couples are not made to feel welcome.I will return to Tenerife but not to the Best.

  • Stayed December 2012, traveled as a couple
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Helpful?
3 Thank loulouGb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2013

the best tenerife hotel is a great hotel, food is excellent, good things for young children to do, rooms are very clean. and the pool is clean, i would definetly recommend this hotel for a family;.
the weather is very warm

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
3 Thank amy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 27, 2013 via mobile

Stayed here 15th jan-25th jan with family and friends 14 of us in total excellent hotel and location check in was quick and easy reception staff very helpful had 6 rooms bit disappointed as 5 rooms were on one side of hotel and 1 room on the other,hotel was clean in all areas rooms could do with a bit of maintance as wiring on light fixtures was loose,pool area cleaned every day i would say if you want a decent subbed get down there between 7-7:30 to put your towel on it as everyone was doing this pool bar was excellent good choice of snacks and drinks for all inclusive but beware of spirit measures as ey are quite large as I found out,hotel restaurant was ok good choice of food but very repetitive and not always hot but we seem to go down as they put fresh chips out so a bonus but a huge variety of food for everyone's tastes including me as I'm a very fussy eater.overall hotel is in good condition good location to all beaches and shops would defiantly stay at this hotel again,also if you want to go on excurstions book through hotel reception as we did for Siam waterpark which I defiantly recommend and a trip up to mount teide is worth the view

Stayed January 2013, traveled with family
Helpful?
1 Thank Clive G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 25, 2013

Based on our experience, I have all good to say. People have said it’s not four star standard but although the official Spanish rating is 4 star, first choice class it as a 3+ hotel - this is exactly what I would say it was.

We were all inclusive so had all food and drinks included – the food was really nice, ok it wasn’t the standard of a Michelin star restaurant but it was the nicest food I’ve had in hotels abroad (compared to other 3 and 4 star hotels that we’ve stayed at). The choice was varied – there was a roast available every night alongside a grilled meat dish, grilled fish with show cooking and then trays of foods such as stew, chips, pasta, meatballs, curry, vegetables etc. At breakfast, there was an omelette and a pancake station. It was the first hotel we’ve seen lamb served at lunch and dinner some days in all inclusive. Drinks were all inclusive but charge extra for brands (other reviews have said they don’t but were told by a barman that any drinks on the higher shelf behind the bar were 2 euros and they seemed to be the brands). The exception being San Miguel as that was the all inclusive lager.

The staff were really friendly, the staff in the restaurant always made a special effort with our baby daughter and always gave us a table that had space for the pram. It was my husband’s birthday while away and the hotel sent a bottle of cava to the room which was lovely and we also got another bottle sent to us along with some biscuits – the only reason we can think of is because a cot wasn’t in the room when we first arrived (we visited reception and it turned up 2 minutes later so wasn’t a big deal!)

The entertainment people were great – they worked tirelessly to make sure everyone had a good holiday and there were plenty of activities both day and evening. The entertainment at night by acts was ok but sometimes it wasn’t our cup of tea. It was also extremely loud some of the time so we sat in the quieter piano bar then. The piano bar is lovely and relaxing - they could put more tables in there because it was always really busy and there was a lot of floor space unused.
The bedrooms were similar to other hotels, not very modern but very clean, the maid visited every day and our towels were changed every day too. We also had complementary toiletries in the bathroom. Two bottles of water were waiting in the room when we arrived too. The safe was 2.15 euros per day with a 10 euro refundable deposit.

The hotel is in a great location, near to the beach and the big shopping areas of playa de las Americas.

We had a fantastic holiday and plan to visit there again!

Room Tip: A pool view room will be quieter at night than those facing the roads.
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  • Stayed January 2013, traveled with family
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    • Service
Helpful?
11 Thank Nic-Ant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midlands
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 25, 2013

STAYED HERE 8TH JAN 2013 well what can i say terrible let down to when we stayed when it used to be Tenerife Princess.
Food terrible no choice same every nite and served cold ................!
Rooms clean and pool area clean
all inclusive very poor !!!
total holiday good except for buffet restaurant .

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank bubblesMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 18, 2013

This a very friendly hotel. The rooms are spacious and the cleaners are excellent. The food is a little bland and doesn't change much throughout the week. Tea and coffee is luke warm. Entertainment could be better when you are all inclusive. The entertainment area is really nice. The hotel is in a good location. Although there were things that could be improved on we did enjoy our stay.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
4 Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sollentuna, Sweden
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 17, 2013

Me and my friends are very happy with this hotel, they have everything anybody needs, I think. Very good service, clean everywhere and close to everything. No doubt we will be back and will recommend this hotel to all our friends.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Madelena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Best Tenerife

Property: Hotel Best Tenerife
Address: Calle Dominguez Alfonso 6, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Playa de las Americas
#17 Luxury Hotel in Playa de las Americas
#19 Family Hotel in Playa de las Americas
#21 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Best Tenerife 4*
Number of rooms: 399
Official Description (provided by the hotel):
The hotel Best Tenerife is located in the South of Tenerife, on the well known beach of Las Americas and only 300m. from Las Vistas beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, satellite TV, security door lock, telephone, air conditioning and optional safe-deposit box. Restaurant and Buffet restaurant with show cooking, national and international cuisine. ... more   less 
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Also Known As:
Best Tenerife Hotel Playa De Las Americas
Tenerife Princess Hotel
Hotel Tenerife Princess
Hotel Best Tenerife Playa De Las Americas

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