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“Good hotel , good food , great location”

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Hotel Best Tenerife
Reviewed January 9, 2013

Hotel location was great. On arrival we were put in a corner room , these rooms are awful , they are dark and small and get no light. Phoning down to reception we were told there was no free rooms, we went down and were given a better room instantly . Staff were really nice and work real hard. Pool area is very busy and people go down to leave towels on sunbeds etc even though there are signs saying this is not allowed . It is good for families with great stuff for kids.

Room Tip: Don't accept a corner room and some rooms over kitchen are noisy
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  • Stayed: January 2013, traveled as a couple
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1  Thank Graeme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,652 - 1,658 of 2,730 reviews

Reviewed January 9, 2013

We recently stayed there for 12 nights as we have a 2yr old and knew it catered for children. We booked direct with the hotel HB although the majority of guests are all inclusive. We have a fussy eater of a child and on the first night there was little choice of meals(4-5) max with didn't look that appetising however thought we would try the next day. On arrival to the restaurant, your rarely greeted and shunted to a table without a smile,no tables are pre made as made when you get seated which is slightly rushed. On the second night when going for evening meal, my partner went to get some sweet corn from the chilled section for my son only to find it was frozen! He proceeded to call the manager to question this to which he changed it but we were not happy.if they cannot defrost veg what's the rest of the food saying? My son could have been ill eating frozen food! We spoke to the hotel manager the next day to which he was unapologetic so we asked for a refund. he refunded our evening meals for the rest of the holiday to which we were happy to eat out.it was 5.5 euros per adult and half price for children per day so this tells you of the quality on offer.The hotel is tired,shabby and if you are all inclusive, drinking from 10.00 then food and the state of the rooms/ bathrooms will not be a priority to you but we were not happy. There was no night porter, no help with carrying cases and the wardrobe space is very limited especially if a family. It didn't ruin our holiday as ate out and enjoyed days out .if wanting a good location to bars etc,near beach and all inclusive, it's fine.

Stayed: December 2012, traveled with family
1  Thank mistyWestMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Good food, lovely staff in all areas, bathrooms shabby, showers definately need replacing. Our main complaint was that there was no entertainment for adults, it is all aimed at children. Though I would not go again I would recommend to people with children.

  • Stayed: December 2012, traveled as a couple
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1  Thank Polly1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

Booked independently. Been going to Tenerife for 15+ years never used this hotel so decided to book in for 3 night after our cruise.
What a mistake reception staff quite rude, the room shocking, shabby out of date rooms that needed a lick of paint & holes filling in. Bathroom needed replacing, shower curtain awful bath not long enough to take a bath in and after 3 nights sleeping on awful beds & pillows that should have been thrown out years ago my back could not take any more, The corridors shabby and uncared for.
Food well that was awful did half board but after 1st night eat out rest of time, breakfast was manageable. Dining room staff very rude we felt like a herd of cattle (you will sit there & order drinks when I say) Never again

  • Stayed: November 2012, traveled as a couple
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3  Thank Barbara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

rooms overlooking the road didn't get the sun which doesnt matter if you are AI. Rooms are clean and food is good. Pool area is v good Staff very friendly and drinks are good. New carpet tiles being fitted in corriders The room furniture was in need of upgrading but was functional and clean Overall a good choice of hotel for people out to enjoy themselves. Entertainment not good but plenty outside within a stroll to suit all tastes would have no qualms about returning as we thoroughly enjoyed ourselves nearer 3 star than 5 star is a
rough guide. Very clean and comfortable public areas

Room Tip: we had a room overlooking the main rd 540 and next to the maids service room no sunshine on the ba...
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  • Stayed: December 2012, traveled as a couple
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Thank tt02920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We have just returned from spending Christmas in this hotel and we really enjoyed it. The entertainment team are excellent, the food was very good and the service in the restaurant was also good. We liked the fact it was waiter service for drinks in the evenings rather than helping yourself when its all inclusive. I would recommend this hotel, its in a good location with a short walk to the shops and beach and we will certainly be returning.

  • Stayed: December 2012, traveled with family
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5  Thank Tazzle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Just back from the most relaxing and comfortable holiday -stayed at the Best Tenerife hotel during Christmas time 2012.The front desk staff were very friendly and helpful.The reception are was very nice and at night there was a beautiful smell of jasmine in the area -as these plants grow there.The rooms were comfortable with air conditioning and daily cleaning.Balcony was helpful in drying wet swimming costumes.Weather could not have been better.There were so many activities for children and adults, mini clubs run most days with live entertainment every night.My children were so thrilled to be here! The food was good and there were a lot of fresh fruits and healthy options, but I think they can change the menu a bit to include Chinese/Indian options.My husband was busy with table tennis, squash, pool and rifle shooting competitions.I can not imagine a better holiday! Definitely will be going back with entire extended family!

  • Stayed: December 2012, traveled with family
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3  Thank meetacheeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Best Tenerife

Address: Calle Dominguez Alfonso 6, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Playa de las Americas
#19 Family Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#21 Romantic Hotel in Playa de las Americas
Price Range: $120 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Best Tenerife 4*
Number of rooms: 399
Official Description (provided by the hotel):
The hotel Best Tenerife is located in the South of Tenerife, on the well known beach of Las Americas and only 300m. from Las Vistas beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, satellite TV, security door lock, telephone, air conditioning and optional safe-deposit box. Restaurant and Buffet restaurant with show cooking, national and international cuisine. ... more   less 
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Also Known As:
Best Tenerife Hotel Playa De Las Americas
Tenerife Princess Hotel
Hotel Tenerife Princess
Hotel Best Tenerife Playa De Las Americas

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